HVAC Service Technician

2 days ago

Wausau, Wisconsin, United States Bassett Mechanical Full time

Bassett Mechanical is a 3rd generation family-owned company that provides custom-built industrial refrigeration, HVAC, plumbing, metal fabricating and preventative maintenance service solutions to customers throughout the United States and the world. It is not only a great place to grow and thrive in your career. It is a place to truly belong. As a member of the Bassett  Mechanical Team, you'll enjoy a competitive compensation and benefits package and many professional growth opportunities. From the moment you're hired, to the day you retire, you're a part of our Bassett Mechanical Team. 

Position Purpose

Trouble shoot, repair, maintain and install commercial/industrial HVAC systems and related equipment as assigned in a timely high quality manner to meet customer commitments and expectations.

Position Responsibilities

  • Perform preventive maintenance within the hours scheduled in a quality manner
  • Upon notification of a customer problem, follow systematic questioning techniques and relate answers to the functioning of the system
  • Follow point to point trouble shooting guides to find faults in a timely manner
  • Check and verify operation of complete system before leaving the jobsite to minimize callbacks
  • Communicate with the customer upon arrival and at completion of work
  • Promptly and accurately complete all required paperwork and turn in daily; get customer to sign service reports
  • Keep supervisor informed of issues related to the customer
  • Demonstrate capability and interest in training others
  • Keep technical knowledge up to date regarding equipment and concepts
  • Call in daily to dispatch to update status of work for the day
  • Contact dispatch at scheduled time for weekly scheduling of workload
  • Support and maintain a safe and Lean work environment

 Summary of Skills, Knowledge and Abilities

  • Must be a skilled trades journeyman or have equivalent background (at least 5 years of experience working with large industrial/commercial HVAC systems & equipment)
  • Have functioning knowledge of motor controls and electrical troubleshooting skills
  • Good computer skills and knowledge of PLC's desirable
  • Must have good written and verbal skills to communicate effectively with customers and coworkers
  • Must be physically able to climb ladders, scaffolds, access rooftops, and enter restricted areas (air handlers, ducts and confined spaces) for first hand observation or inspection.   
  • Must have a valid driver's license with a good driving record
  • Self-motivated
  • Detail oriented
  • Flexibility to work weekends or overtime when required

Direct Reports

  • None

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