Director of Diagnostic Imaging

The Director of Imaging leads the medical imaging department by overseeing operations, staff, equipment, and services, ensuring high quality patient care, regulatory compliance and stakeholder satisfaction. Key responsibilities include developing and implementing policies, managing budgets and staff, ensuring safety protocols are met, monitoring image quality, and staying updated on new imaging technologies. This leadership role requires extensive experience in imaging, strong management skills, and thorough knowledge of various imaging modalities to include X-RAY, IR, CT, MRI, Mammography, Ultrasound, Nuclear Medicine and Vascular Services.

Education/Training

• Graduate of an accredited radiology program
• Bachelor's degree in a healthcare field or equivalent work experience, with master's degree in health care management or business preferred

Licenses/Certification:

• Current MA license
• ARRT to align with licensure

Required
Qualifications and Skills:

• Minimum of 7 years director level experience strategically leading an imaging department, preferably in a hospital setting
• Considerable knowledge of scheduling workflows, operational procedures, materials, and equipment operation in diagnostic imaging modalities. Must have current knowledge of evolving technology.
• Proven leadership qualities, including maturity, job knowledge, proactive problem solving, process improvement, professionalism, and conflict resolution skills.
• Ability to lead, guide and motivate others
• Very strong customer service orientation
• Positive attitude with strong ownership and accountability
• Highly self-motivated and change oriented
• Excellent customer service, follow-through and service recovery skills
• Excellent communication skills to include interpersonal, verbal, written and listening
• Outstanding problem-solving and project management skills
• Significant knowledge of imaging modalities including X-RAY, IR, CT, MRI, Mammography and Ultrasound and Vascular Services.
• Ability to consistently meet deadlines and hold staff accountable for completion of required tasks.
• Ability to effectively build and manage complex budgets.

Preferred Qualifications and Skills:

• Ability to mentor and guide others
• Experience developing and implementing policies and procedures
• Awareness of all safety and regulatory requirements
• Ability to educate team members
• Significant knowledge of all imaging modalities

Essential Job Functions:

• Leads and manages daily operations of Diagnostic and Interventional Radiology, Vascular, MRI, CT, Ultrasound, Mammography, and Nuclear Medicine, ensuring efficient, high-quality services to meet patient and physician need.
• Coordinates schedules and allocation of staff and equipment to ensure conformance with specified objectives and policies.
• Develops, maintains, and tracks workflows to optimize patient throughput and equipment utilization across modalities. Includes exam scheduling workflows, scheduler productivity, and timely response to patient/physician inquiry.
• Makes recommendations on employee hires, disciplinary actions, terminations, and similar actions.
• Provides administrative direction to staff by applying specialized and technical knowledge in the implementation and execution of Imaging Services programs.
• Establishes and maintains standards for procedures and daily operations, with familiarity of PACS functions.
• Works with staff and physicians to develop relevant staff guidelines for patient safety and satisfaction.
• Prepares reports and identifies trends, opportunities, and recommendations for addressing issues.
• Develops and manages budgets for areas of leadership oversight. Manages activities to ensure financial goals are met.
• Prepares and submits monthly budgetary variance reports for multiple cost centers as well as requested statistics on staffing, volume, utilization, and any backlog.
• Ensures all professional and administrative policies and procedures are adhered to.
• Ensures adherence to high-quality standards and work processes within Imaging Services.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• Directs and supervises assigned personnel, including performance evaluations, scheduling, orientation, training, and annual competency assessments.
• Provides direction, guidance, and leadership for effective teamwork and motivation.
• Ensures ongoing compliance with regulatory agencies such as DNV, DPH, etc. as well as with all health and safety regulations and licensing requirements.
• Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Age and Diversity Related Criteria:

Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Ability to Fulfill Job Expectations:
Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

Physical Demands:

Prolonged periods of sitting and standing. Manual dexterity to type and use machinery, use of keyboard for extended periods of time. Ability to lift, push and pull up to 25 pounds.