Mail Delivery and Sortation

1 week ago

Shaker Heights, Ohio, United States Exela Technologies Full time

Shaker Heights, OH

Position Type

Full time

Requisition ID

30879

Level of Education

Years of Experience

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Job Description

Job Summary:

We are seeking a reliable and detail-oriented individual to join our team as a Hospital Mail Delivery Clerk. In this role, you will be responsible for ensuring the timely and accurate delivery of internal mail, documents, and packages throughout the hospital campus on foot. Your contribution will be crucial in maintaining smooth operations within our healthcare environment.

Key Responsibilities:

  • Mail Delivery: Transport and deliver daily mail, packages, inter-office communications, and documents to designated departments, offices, and patient care areas within the hospital on foot.
  • Sorting and Organizing: Sort and organize incoming and outgoing mail, ensuring that all items are delivered to the correct locations and recipients in a timely manner.
  • Coordination with Staff: Communicate effectively with hospital staff to confirm delivery locations, ensure proper handling of sensitive materials, and address any special delivery needs.
  • Maintenance of Delivery Routes: Follow established delivery routes and adjust as needed for efficiency and time management.
  • Safety Compliance: Adhere to all hospital safety policies and procedures, particularly when navigating busy hallways, elevators, and patient care areas.
  • Confidentiality: Handle all mail, packages, and documents with the utmost confidentiality, ensuring compliance with hospital privacy regulations and HIPAA requirements.
  • Assisting with Special Deliveries: Occasionally assist with delivering urgent items or special requests from hospital departments.

Qualifications:

  • Experience: Previous experience in a mail delivery, customer service, or similar role is a plus, but not required.
  • Physical Stamina: Ability to walk long distances and lift light packages (up to 25 lbs) throughout the workday.
  • Attention to Detail: Strong attention to detail to ensure accurate delivery of all mail and packages.
  • Communication Skills: Good verbal communication skills to coordinate with hospital staff and manage any delivery-related issues.
  • Time Management: Ability to manage time effectively and meet delivery deadlines.
  • Professionalism: Professional demeanor and the ability to maintain a respectful attitude in a healthcare environment.
  • Background Check: Must be able to pass a background check and adhere to hospital security and confidentiality guidelines.

Preferred Skills:

  • Knowledge of hospital layout or prior experience working in a healthcare setting.
  • Ability to use hospital mail management systems or basic digital tools.

Work Environment:

  • Work is performed primarily within the hospital, walking between different departments, floors, and units.
  • Potential exposure to hospital environments, including patient care areas, common areas, and offices.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, , , , or We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.

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