Director of Operational Support

7 days ago

Orlando, Florida, United States BlueSprig Full time

The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites. This role is critical in maintaining timely credentialing processes and ensuring active authorizations for all active clients. The ideal candidate will have strong leadership skills, a deep understanding of multi-site credentialing, and experience managing prior authorizations and benefit verification workflows.

Job Duties and Responsibilities
include the following. Other duties may be assigned.

Leadership & Oversight

  • Direct and manage Credentialing, Authorizations, and VOBE teams to achieve departmental goals.
  • Provide strategic guidance and operational support to ensure efficiency and compliance.
  • Develop and streamline process and procedures

Credentialing Management

  • Oversee multisite credentialing processes for providers and facilities.
  • Ensure credentialing timelines are met and maintain accurate records for all active providers.
  • Oversee the Delegated Credentialing committee and related activities
  • Provide routine reporting to the field and leadership teams

Authorizations & VOBE

  • Ensure active authorizations are in place for all active clients.
  • Monitor and optimize workflows for prior authorizations and benefit verifications.
  • Monitor pending authorization levels to minimize risk

Compliance & Quality Assurance

  • Maintain adherence to regulatory and payer requirements.
  • Implement quality control measures to minimize errors and delays.

Reporting & Metrics

  • Track and report key performance indicators related to credentialing and authorizations.
  • Identify process improvement opportunities and implement best practices.

Education/Experience
Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). Minimum 5-7 years of experience in healthcare operations, credentialing, and authorizations. Proven experience with multi-site credentialing processes. Prior experience managing benefit verification and authorization teams strongly preferred

  • Director of Operational Support

    3 days ago

    Orlando, Florida, United States BlueSprig Full time

    The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites. This role is critical in maintaining timely credentialing processes and ensuring active authorizations for all active clients. The ideal candidate will have...

  • Director of Operations

    1 week ago

    Orlando, Florida, United States Financial Statement Services, Inc Full time

    Who We Are:Opening its doors over 45 years ago, FSSI is one of the largest providers of document services in the United States. We are currently looking for a Director of Operations in our Orlando, Florida location. The Director of Operations is accountable for providing leadership and inspiration to departments tasked with producing and delivering...

  • Director of Operations

    2 days ago

    Orlando, Florida, United States Financial Statement Services, Inc Full time $120,000 - $150,000

    Join Team FSSI and Become an Employee-OwnerWho We Are:Opening its doors over 45 years ago, FSSI is one of the largest providers of document services in the United States. We are currently looking for a Director of Operations in our Orlando, Florida location. The Director of Operations is accountable for providing leadership and inspiration to departments...

  • Director of Operations

    2 weeks ago

    Orlando, Florida, United States Rambilas Group LLC Full time $60,000 - $120,000 per year

    Director of Operations– Quick Service Restaurants & Auto Body ShopsOverviewThe Director of Operations is responsible for leading, developing, and executing operational strategies across multiple business units, including quick service restaurants (QSRs) and auto body repair shops. This role ensures operational excellence, profitability, compliance, and a...

  • Director of Operations

    4 days ago

    Orlando, Florida, United States Holiday Inn Resort Orlando Suites - Waterpark Full time

    OverviewOpportunity:  Director of Operations Supervise and manage hotel departments and oversee hotel operations as directed. Potential Career Path   General Manager – Area General Manager –Regional Director of OperationsEssential Job FunctionsInterview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with...

  • Director of Operations

    1 week ago

    Orlando, Florida, United States RS Equity Services Full time

    Director of Operations – Quick Service Restaurants & Auto Body ShopsOverviewThe Director of Operations is responsible for leading, developing, and executing operational strategies across multiple business units, including quick service restaurants (QSRs) and auto body repair shops. This role ensures operational excellence, profitability, compliance, and a...

  • Director of Operations

    1 week ago

    Orlando, Florida, United States Miller's Ale House Restaurants Full time

    The Director of Operations is responsible for overseeing Restaurants and directing their region of assigned restaurants in accordance with established company standards and expectations. They are responsible for implementing and executing all operations strategies to achieve desired results. In addition to ensuring that the operation is financially...

  • Assistant Director, Operations

    2 weeks ago

    Orlando, Florida, United States Simon Property Group Full time $60,000 - $120,000 per year

    Job Location:Florida MallThe successful candidate's responsibilities will include, but not be limited to: Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plansEnsures property safety systems are up to code, maintained and inspectedConducts daily walk-through's...

  • Director - Operations

    4 days ago

    Orlando, Florida, United States Wesco Full time

    DescriptionAs the Director – Operations, you will be responsible for the performance of all operational functions of a large, complex location, or multiple remote locations. You will provide strategic leadership to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will partner with leaders...

  • Director of Operations Management

    2 weeks ago

    Orlando, Florida, United States NextGen | GTA: A Kelly Telecom Company Full time $150,000 - $165,000 per year

    Director of Operations Management – Telecom Construction (OSP)Location:Orlando, FloridaEmployment Type:Direct HireSalary:$150,000–$165,000 basePerks:Company truck + gas cardBenefits:Full company benefits, PTO, matching 401(k)About the RoleWe're seeking a seasonedDirector of Operations Managementto lead Outside Plant (OSP) construction projects for a...