Shift Lead

1 week ago

Reno, Nevada, United States Jacksons Companies Full time $40,000 - $60,000 per year

Pay: Starting at $17.00 an hour.

We're looking for a reliable, motivated Shift Lead / Head Cashier to help oversee daily operations during assigned shifts. In this key role, you'll lead by example, delivering outstanding customer service, mentoring team members, and ensuring smooth store operations. If you're adaptable, dependable, and ready to take initiative, we'd love to meet you. A Shift Lead is empowered to provide leadership and guidance and act as a role model and source of assistance during key shifts when management may be unavailable.  You are the front line of the company to our customers, so exceptional customer service is critical.  You are empowered to resolve customer issues and will work key shifts when the Store and Assistant Managers are not onsite. 

Shift: Full-time.
Must be 21+ for this role.

Our team members enjoy great perks, including $0.20 off per gallon of fuel and a 15% discount on most merchandise. Join us for a job, stay for a career—and enjoy the journey 

Perks/Benefits: 

  • Same Day Pay
  • Profit-Sharing Bonus (2x per year)
  • 6 Paid Holidays
  • Full-Time Benefits: Medical, Dental, Vision, and PTO
  • Company-Paid Life & Disability Insurance
  • 401(k) with Company Match and Performance-Based Raises
  • Tuition Reimbursement up to $5,250/year and more 

Duties/Responsibilities: 

  • Greet every customer with a smile, thank them for their business, and invite them back
  • Perform cashier duties, including ringing up sales, applying promotions, and ensuring accuracy
  • Provide fast, friendly service and promote store products and services
  • Maintain store cleanliness, including sales floor, coolers, pumps, and foodservice areas
  • Stock, rotate, and label shelves, coolers, and displays
  • Manage food service and beverage programs to maximize sales and compliance
  • Check in vendors and communicate as needed
  • Lead completion of key store tasks and support special projects
  • Assist with schedule adjustments and communicate changes to the Store Manager
  • Partner with Store and Assistant Managers to coach and motivate team members
  • Ensure compliance with local, state, and federal regulations (alcohol, tobacco, Lotto, etc.)
  • Perform additional duties as assigned

Skills/Qualifications: 

  • Flexible availability, including nights, weekends, and holidays (24/7 operation)
  • A passion for delivering excellent customer service
  • Strong communication skills and a friendly, can-do attitude
  • Leadership by example and integrity in every action
  • A team player mindset-working together to get the job done
  • Prior supervisory experience in foodservice or retail strongly preferred
  • Ability to think on your feet and adapt quickly to change
  • Must meet legal age requirements to sell regulated products (alcohol, tobacco)
    NV only – must meet legal age to work around slot machines 

Physical Requirements: 

  • While performing the duties of this job, frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen. 
  • Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds. 
  • Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.    

Jacksons is an Equal Employment Opportunity Employer and will ensure applicants and employees are given equal opportunities in employment and contracting activities regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.

Store #021 a
2001 S. Virginia ST. 
Reno, NV 89502

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