Lead Platform Owner

About The Team
It's an exciting time in technology, and that buzz is felt throughout PetSmart We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents.

Our
Technology team
has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it's online or in our stores, the work that the IT team does is instrumental in PetSmart's success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location
Collaborative Work Environment
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About The Job
Position: Lead Platform Owner

Design and lead implementation for platform initiatives working closely with Managers, Product Owners, and solution architects to develop the strategy, roadmap, prioritization, development, and platform maintenance. The position is responsible for pipeline orchestration including security settings and test automation, and for maintaining a current understanding of the vendor's platform roadmap. Responsible for: 1) optimizing processes and maturing of SAFe best practices; 2) monitoring industry trends to provide insights and recommendations for the roadmap; 3) resolving roadblocks for product owners and scrum teams when necessary; 4) working closely with business stakeholders and product owners/managers to ensure the delivery of valuable, high-quality products; 5) serving as a point of escalation for Operational incidents; and 6) acting as a subject matter expert on technologies and trends in domain of expertise.

This position requires a Bachelor's degree or equivalent in Computer Science, Computer Engineering, MIS, or a related field and 5 years related (progressive, post-baccalaureate) experience working as a platform lead, developer, or technical analyst. Must also have 5 years of experience with each of the following: 1) Designing, developing, testing, and deploying web and eCommerce enterprise applications using Salesforce Commerce Cloud (SFCC), Commercetools, CSS3, JavaScript, and GA/GTM technologies; 2) Developing, implementing, and optimizing enterprise platform solutions for availability, redundancy, scalability, performance, and security; 3) Configuration, integration, and troubleshooting of enterprise systems, including payment gateways, middleware, backend APIs, and third-party applications; 4) Defining and executing enterprise platform strategies, developing technology roadmaps, influencing feature prioritization, and development and maintenance of platforms; and 5) Leading system operations and technical support processes, serving as the primary point of contact for support tickets, maintenance tasks, and technical issue resolution. Employer will accept experience gained concurrently. Full-time, position located in Phoenix, AZ. Please apply online at

About The Culture
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment, bring your pets to work and enjoy the on-site dog park
• On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
• "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more
• "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.