ServiceNow Certified Implementation Specialist
2 weeks ago
ServiceNow
Certified Implementation Specialist (CIS)
Location:
Hybrid — Richland, WA (onsite as requested)
Clearance & Work Authorization:
U.S. citizens only
Employment Type:
Contract (W-2 hourly)
Compensation:
$
$87.00/hr
Role summary
Configure and deploy
out-of-the-box
capabilities for modules in scope (e.g., SAM/HAM/CMDB), ensuring requirements are met with traceable acceptance.
What you'll do
- Configure data models, forms, lists, views, and dictionaries.
- Build workflows, Flow Designer automations, and catalog items.
- Implement ACLs/roles; support test planning/execution and UAT sign-off.
- Prepare cutover artifacts; support hypercare and KPI baselining.
- Maintain configuration documentation and acceptance evidence.
Required qualifications
- 4+ years ServiceNow implementation experience; module configuration depth (ITAM/CMDB).
- Familiar with data loads, normalization, and relationship mapping.
- U.S. citizenship
.
Preferred
- ServiceNow CIS
in relevant module(s) (SAM, HAM, ITSM, ITOM, etc.) (attach copies). - ITIL Foundation; data quality/governance experience.
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