Membership and Donor Relations Manager

The Museum of Contemporary Art North Miami seeks an experienced and dynamic Membership and Donor Relations Manager to help grow the museum's private support

Reporting to the Director of Development, they will oversee the museum's membership program, and secure essential funding from individuals and corporations to support the museum's operations, exhibitions, programs, community engagement efforts, special events, and other strategic initiatives. This position also ensures that donors experience high-quality interactions with the museum, fostering long-term engagement and support.

MAJOR AREAS OF RESPONSIBILITY:

● Develop and implement an annual membership/annual giving plan, meeting or exceeding annual revenue goals.

● Produces high-quality correspondence, proposals, decks, printed materials, online content, and monthly membership e-blast.

● Maintains an attractive suite of benefits for individual and corporate members and ensures benefit fulfillment.

● Conceptualizes year-round calendar of member and donor events, and works closely with Events Specialist to execute those events.

● Designs and launches compelling, innovative, and successful membership acquisition campaigns, including annual Miami Art Week packages.

● Oversees multi-step membership renewal process.

● Establishes and manages membership affinity groups.

● Oversees MOCA's annual Give Miami Day campaign.

● Works closely with the Director of Development to meet annual goals for A Night in Paradise Gala, including sponsorships, tables, tickets, donations, and ad revenue.

● Produces revenue reports and track progress toward annual revenue, member household, retention, and acquisition goals.

● Is responsible for the discovery, cultivation, solicitation, and stewardship of a portfolio of prospects and donors, with an emphasis on membership, Curator's Circle, and corporate partners.

● Researches, identifies, and engages new prospects, drafting introductory meeting inquiries, follow up correspondence, and funding proposals.

● Maintains an active calendar of face-to-face cultivation and solicitation calls.

● Actively solicits and closes gifts of up to $10,000.

● Devises and implements a comprehensive donor relations and stewardship plan to strengthen donor engagement and re-engage lapsed members.

● Builds meaningful relationships with donors and strategically progresses qualified donors through the major gifts pipeline.

● Manages an efficient moves management system and pipeline for the Development Department in close collaboration with the Director of Development.

● Serves as the decided staff liaison for the Institutional Advancement and Gala Sub-Committees of the board.

● Ensures smooth administrative operations within the Development Department.

● Represents the museum at conferences, meetings, and events.

REQUIREMENTS AND SKILLS:

● A minimum of 3 years of experience in a front-line non-profit fundraising role, preferably in the arts.

● Knowledge of professional fundraising principles, practices, and fundraising tools.

● Proven ability to build and maintain relationships with funders.

● Experience communicating with funders on the phone, via email, and in-person.

● Proficient in Microsoft Office Suite.

● Experience with donor databases/CRMs.

● Experience conceptualizing special events.

● Ability to learn new skills and tools quickly and proficiently.

● Ability to thrive in a fast-paced environment, and in an atmosphere of continual growth

and rapid change.

● Demonstrated success in the discovery, cultivation, solicitation, and stewardship of individual and corporate donors.

● Imaginative, resourceful, and creative thinker, with the ability to turn ideas into actions and measurable results.

● For special events, must be able to remain standing for several hours at a time. Position may require occasional lifting of 25 pounds or less.

PREFERRED QUALIFICATIONS

● Experience working in an arts/cultural setting in South Florida.

● Experience with the following fundraising tools: Altru CRM, iwave research software, Membership Anywhere digital membership cards

● Experience with project management software, specifically

● Bilingual in Spanish and/or Haitian Creole.

MOCA's MISSION:

MOCA North Miami presents contemporary art and its historical influences through exhibitions, educational programs, and collections. Inspired by its surrounding communities, MOCA connects diverse audiences and cultures by providing a welcoming place to encounter new ideas and voices, and nurturing a lifelong love of the arts.

EOE

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person