IT Asset Management Analyst

2 weeks ago

St Louis, Missouri, United States CSI Interfusion Full time $60,000 - $90,000 per year

Role Description

Provide excellent employee experience and measurable business value by effectively managing the lifecycle of Amdocs IT assets and continuously improving the overall asset management program. Utilize best practice asset management tools and processes to ensure that IT assets are documented accurately to support informed decision making, help identify savings opportunities, ensure maximum ROI and reduce risk.

Key responsibilities

  1. Manage, control and protect IT hardware, software and contract assets throughout all stages of its lifecycle.
  2. Support related management processes (capacity, change, documentation, vendor, compliance & problem management) as well as education and communication of ITAM policy.
  3. Proactively take actions to improve customer experience, reduce risk, achieve savings and mature the ITAM program.
  4. Ensure all required information is documented into the ITAM repository and kept up-to-date, accurate, and auditable.
  5. Explore opportunities for utilizing unused\used hardware assets or software licenses to achieve full efficiency.
  6. Review purchase orders before issuance to vendor to ensure alignment with asset management requirements.
  7. Responsible for contract management including documentation, renewal processing and association with related assets.
  8. Promptly provide all related ITAM information as needed to assist with making informed decisions based on realistic expectations.
  9. Perform migration, training & implementation of asset management processes for mergers & acquisitions.
  10. Manage warehouse & inventory, accurately identify and tag assets, perform receiving tasks, fulfill customer requests within SLA - (HW).
  11. Ensure proper retirement & disposal of assets, conduct inventory counts and reconciliation - (HW).
  12. Validate, audit, manage and control SW in order to reduce non-compliance risk and reduce cost from over/under licensing.
  13. Understand contract/license terms and conditions, maintain SW portfolio, create SW compliance counters, monitor data source accuracy, create & provide compliance reports.

Critical Experiences

  1. 2-5+ years' experience with ITAM best practice methodologies, managing inventories and utilizing asset management & discovery systems
  2. 2-5+ years managing software & utilizing complex license management & compliance management systems
  3. 2-3+ years' experience with advanced Excel features, SQL/Oracle database queries, analyzing complex tabular data reports preferred
  4. 1-3+ years familiarity with computer, server, storage and network configuration and components preferred
  5. 1-3+ Years' experience with IT procurement, IT finance, contract management and/or computer related field a plus

Credentials

  1. Bachelor's Degree.
  2. IT, ITIL and/or ITAM related certifications through recognized organization such as IBSMA, SIIA, IAITAM, or BSA preferred.

Core Competencies

  • Builds Valuable Customer Relationships
  • Teaming Across Boundaries
  • Interacts with Respect
  • Displays Confidence and Curiosity
  • Demonstrates Excellence and Professionalism

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