Facilities Manager

21 hours ago


Wilmington, North Carolina, United States Anza Mortgage Insurance Corporation Full time

Anza Mortgage Insurance Corporation is empowering homeownership through credit risk protection.
Our Mission

Our mission is to empower homeownership by mitigating credit risk through mortgage insurance. We strive to leverage technology and operational excellence to deliver exceptional service to our lender and servicer partners, offer reliable and secure capital support for our insureds, generate leading returns for our shareholders, and foster a fulfilling, rewarding environment for our team members.

Technology Forward

We differentiate ourselves by designing, architecting, and developing our operating systems in-house. This unique approach creates a platform tailored to the needs of today's housing market. It positions us to achieve unparalleled processing efficiency and adaptability to changing industry standards and customer demands. Fundamentally, we are a process optimization company that harnesses technology to revolutionize the mortgage insurance experience and fulfill our mission.

Customer Centric

We dedicate ourselves to provide competitive pricing tailored to risk profiles. Our commitment to our partners goes beyond pricing and product offerings. We prioritize a customer-centric approach focused on meeting customer needs and enhancing their experience. This approach is underpinned by transparency throughout the process and prompt issue resolution.

Risk Management Excellence

Risk Management is our foundation. Our risk management framework uses advanced technology, innovative strategies, and modern modeling techniques to manage risks ranging from credit risk to information security risk. Our customers and partners can rely on us to handle their information with the utmost care and responsibility. Our dedication to risk management is designed to reassure our partners about our stability and reliability.

About The Role

  • The Facilities Manager is responsible for ensuring the safety, functionality, and efficiency of the organization's physical work environment. This role ensures that buildings, grounds, equipment, and services meet the needs of the organization and comply with relevant regulations and standards.

What You'll Do

  • Facility Operations & Maintenance

  • Oversee day-to-day operations of all facility functions, including HVAC, plumbing, electrical, elevators, and general maintenance.

  • Schedule and supervise preventive maintenance and repair activities.
  • Ensure the cleanliness and sanitation of all workspaces, common areas, and restrooms.

  • Vendor & Contractor Management

  • Manage contracts and relationships with service providers (e.g., cleaning, security, waste disposal, repair services).

  • Review vendor performance and ensure adherence to SLAs.

  • Health, Safety & Compliance

  • Ensure all building operations comply with local, state, and federal regulations (e.g., OSHA, ADA, fire codes).

  • Conduct routine safety inspections and fire drills.
  • Maintain documentation for audits and compliance checks.

  • Budget & Procurement

  • Develop and manage facilities budgets for maintenance, supplies, and projects.

  • Review and approve expenditures, and identify cost-saving opportunities.
  • Procure necessary supplies, equipment, and services.

  • Space & Asset Management

  • Oversee space planning and workspace allocations.

  • Maintain an accurate inventory of facility assets and equipment.
  • Coordinate office moves, renovations, or expansions.

  • Security & Emergency Preparedness

  • Ensure physical security systems (CCTV, access control) are operational and monitored.

  • Develop and implement emergency response plans.
  • Coordinate with security staff and first responders when needed.

  • Sustainability & Energy Efficiency

  • Implement initiatives to reduce energy use and improve environmental sustainability.

  • Monitor utility usage and identify energy-efficient improvements.
  • Promote sustainability initiatives across office operations.

Qualifications

  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
  • 5+ years of experience in facilities management or building operations, preferably in a corporate or commercial environment.
  • Professional certifications such as FMP, CFM, or PMP are a plus.

Skills & Competencies

  • Strong knowledge of building systems and preventive maintenance programs.
  • Excellent organizational, project management, and budgeting skills.
  • Working knowledge of local building codes, safety regulations, and environmental standards.
  • Strong interpersonal and communication skills.

*Working Conditions*

  • This role is an on-site role in our Wilmington, NC office.
  • Travel to other offices (eg, McLean, VA & Winston-Salem, NC) as needed. Regularly required to walk, stand, climb ladders, and inspect physical infrastructure.
  • May require occasional evening or weekend availability for emergencies or projects.

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