System Engineer

2 days ago

New York, New York, United States Bowman Williams Full time

System Engineer (Managed Services | NYC Onsite + Remote Support)

$85,000–$95,000 | Full-Time | Excellent Benefits

Are you a skilled
System Engineer
who thrives in a fast-paced
Managed Services
environment? We're looking for a motivated and versatile IT professional to provide
dedicated onsite and remote support
for one of our long-standing enterprise clients in
New York City
.

This is a great opportunity for someone who enjoys a mix of hands-on technical work, client interaction, and problem-solving across a broad range of technologies. You'll be part of a trusted MSP team supporting a well-established client relationship that spans two decades.

What You'll Do

  • Deliver daily technical support to end users onsite and remotely.
  • Manage
    Active Directory
    (user onboarding/offboarding, permissions, and Office 365 sync).
  • Support
    Office 365
    ,
    SharePoint
    , and
    OneDrive
    integrations.
  • Provide basic administration for
    Azure Virtual Desktops
    .
  • Set up and maintain Windows desktops, software deployments, and mobile devices.
  • Administer and troubleshoot
    Cisco VoIP systems
    (Unity),
    NVR/DVR camera systems
    , and user profiles on
    AS400
    .
  • Support custom applications such as
    Crystal Reports
    ,
    BarTender
    , and
    SQL
    .
  • Assist with
    FTP/SFTP
    connections and inventory data feeds.

What You'll Bring

  • 3+ years
    of IT support experience within a
    Managed Services Provider (MSP)
    or similar client-facing environment.
  • Strong understanding of
    Windows OS
    ,
    Active Directory
    ,
    Office 365
    , and
    Azure
    environments.
  • Familiarity with
    Mac OS
    and
    iOS
    support.
  • Excellent troubleshooting skills, attention to detail, and a proactive attitude.
  • Strong communication and customer service mindset—someone who enjoys helping others succeed.

Perks & Benefits

  • Salary:
    $85K–$95K
  • Health Insurance, 401K, PTO, and travel reimbursement
  • Long-term client partnership—stable, professional environment
  • Opportunity to work across diverse technologies with a collaborative team

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