Service Advisor

2 days ago

Pasadena, California, United States American Tire Depot Full time

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Service Advisor

Location:1880 E. Colorado Blvd., Pasadena, CA 91107
Pay: $23.04 – $29.50 per hour effective rate (base pay + commission + overtime)

We're a performance-driven, results-focused team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a driven, genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits   Competitive hourly rate + commission and overtime opportunitiesPaid vacation and  holidaysMedical, dental, vision, life, and supplemental insurances401(k) with company matchEmployee discounts, referral bonuses and ASE reimbursementGenuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.
 Service Advisor:Greet every guest and deliver a world-class service experienceAct as the liaison between customer and technician — translate mechanical into clear recommendationsConfidently sell tires, wheels, repairs, warranties, and servicesPerform visual inspections and document findingsBuild lasting relationships that turn first-time guests into lifelong customersHelp maintain showroom and inventory standardsPartner with the team to keep operations smooth, efficient, and safeWhat Makes You a Great Fit1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales backgroundProven ability to sell services and build trustStrong communication and organizational skillsA self-starter with problem-solving ability and team spiritValid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow)Hungry to learn, grow, and leadFlexible availability, including weekends, to serve customers when they need us most
 About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we're serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Apply today If you've got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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