Community Health Worker

** The Community Health Worker serves as a liaison between residents and health providers and health care agencies in the community. The Community Health Worker helps facilitate residents' access to health care providers and services to improve their health outcomes and wellbeing. This position works in conjunction with the Resident Service Coordinators at Paloma Garden and helps build residents' health knowledge and self-sufficiency through a range of health-related activities, education and coaching.

Essential Duties and Responsibilities:

• Collaborating with Resident Service Coordinators to identify and help address residents' needs.
• Collaborating with the Resident Service Coordinators to develop and coordinate on-site health and wellness programs.
• Assisting residents with identifying issues that affect their overall health and developing health/social management goals and plans.
• Translating and interpreting health information for residents.
• Assisting residents with communicating issues and concerns to their medical providers helping to build their capacity for communication and self-advocacy with providers.
• Work closely with medical providers to help ensure that residents have comprehensive and coordinated care plans
• Work collaboratively with the residents and their health care providers.
• Responsible for providing consistent communication to the Resident Service Coordinator.
• Engaging residents in on-site health and wellness activities.
• Assisting residents with completing health related forms and paperwork. Assisting residents with scheduling health-related appointments.
• Documenting all resident interactions and contacts made with residents and on their behalf in an electronic database.
• Attending regular staff meetings and training.
• Comply with all Fair Housing requirements.

Working Conditions and Physical Requirements

• This position works in an indoor office environment with prolonged periods of sitting.
• Some local travel is required to fulfill training requirements and attend meetings.
• Out of state travel once per year to attend national conference.
• Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds), Balancing, Standing, Sitting, Hand/Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing/Listening, Speaking/Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands/Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory/Recall, Exposure to Indoor and Outdoor environments.

Position Type and Expected Hours of Work:

Full Time, Monday through Friday

Pay Range: $21.50-$24.00/hour

Location:

3140 Mallard Drive, Colorado Springs, CO 80910

Requirements:

Competencies:

• Models core culture attributes of Volunteers of America Colorado that include "AIRS" Accountability, Integrity, Respect and Service.
• Models Volunteers of America Colorado's three strategical critical virtues of HHS, Hungry, Humble and People Smart
• Utilization of various databases for recordkeeping.
• Fair Housing Regulations

Minimum Qualifications of the Community Health Worker position:

• Bachelor's degree in human services or 3+ years' experience working with older adults in a social services environment.
• Knowledge of health-related issues of older adults, such as physician and mental impairments, is common to the aging process.
• Knowledge of Medicare, Medicaid and other public benefit programs.
• Ability to work collaboratively with colleagues and other stakeholders.

Preferred Qualifications of Position

• Certifications:

Certified Nursing Assistant (CNA) or Licensed Practical Nurse (LPN), Patient Care Technician (PCT), Home Health Aide.

• Resident Engagement:

Ability to build trust and assist residents in identifying and managing health issues

• Communication & Tech Skills:

Strong interpersonal and written/verbal communication

Proficiency in Microsoft Office (Outlook, Teams, Word)