Director Of Social Services
2 weeks ago
POSITION DUTIES AND RESPONSIBILITIES:
Serve as a resource to the shelters' social services department staff
Involve residents in planning Social Service program when possible
Provide consultation to members of staff, community agencies etc. in an effort to solve the needs and problems of residents
Plan, organize, develop and direct the overall operation of the Social Services Department in accordance with DHS and local standards, guidelines and regulations
Make recommendations on changes in policies and procedures to the Administration
Develop and implement policies and procedures for the implementation of medical, social and emotional needs of the residents
Participate in community planning related to the interest of the facility and the services and needs of the people served
Maintain necessary records and prepare regular and special reports as required
Engage in community outreach efforts to identify housing opportunities
Develop and maintain relationships with government partners, and supportive community-based organizations
Coordinate services with other agencies to ensure that clients receive the care needed
Represent BHRAGS ALLIANCE at city and statewide coalitions, task forces and committees
Participate in monthly staff meetings, case conferences and training seminars as indicated by the Shelter Director and/or Executive Director
Assist with reports and program evaluations
Perform other duties as assigned by the Shelter Director and/or Executive Director
EDUCATION, QUALIFICATIONS AND EXPERIENCE:
Master's degree in Human Services or related field is preferred.
At least three years of experience working with homeless population and four year degree.
At least five years of experience in a supervisory role
Demonstrated sensitivity and experience with and/or knowledge immigration and disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, and individuals with mental health issues
Superior written and oral communication skills
Comprehensive knowledge and skills to develop strong linkages with city and community based services to secure timely services for clients
Ability to be flexible with schedule and be available as needed
Must exhibit advance computer skills, with a firm knowledge of Microsoft Office applications
Bilingual English/Spanish is preferred
Demonstrated ability to interact effectively and collaboratively with a diverse community of residents, program staff, and external partners
Strong time management skills and organization skills.
High attention to detail.
ADDITIONAL REQUIREMENTS:
- Ability to work under pressure, able to respond to a crisis situation, health or safety issue and take appropriate and immediate action
- Ability to be flexible with schedule as needed.
The Director of Social Services will work closely with the Program Director to oversee all clinical services including programming, staff supervision, client/staff interviewing, case records review, clinical rounds, community connections and participation and compliant with BHRAGS Alliance, funding and regulatory agency policies, procedure and regulations.
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