Referral Coordinator

2 weeks ago

Tucson, Arizona, United States Tucson Dermatology Full time

POSITION SUMMARY:
The Referral Coordinator is responsible for the coordination, processing, and scheduling of medical referrals and prior authorizations for a variety of dermatologic and surgical services. This role supports clinic providers by ensuring referrals are completed efficiently and accurately while adhering to third-party payer requirements. The Referral Coordinator also assists with answering phones, handling appointment reschedules and recalls, and providing front desk support as needed. The ideal candidate is highly organized, detail-oriented, self-motivated, and personable, with strong communication skills and the ability to manage a high volume of referrals across multiple providers and locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Referral Coordination & Scheduling
  • Monitor referral requests throughout the day.
  • Prepare and process all referral and prior authorization paperwork in a timely manner.
  • Gather necessary patient and clinical information from the EMR or clinical team.
  • Contact specialty clinics, insurance providers, and facilities to complete referral and pre-authorization requests.
  • Utilize third-party payer/insurance portals and maintain detailed knowledge of insurance requirements for authorization approval.
  • Call patients within 48 hours of the initial referral request to provide an update.
  • Maintain and update electronic medical records (EMR) with all referral and authorization details.
Patient & Administrative Support
  • Answer incoming calls and assist with patient inquiries regarding referrals, appointments, and authorizations.
  • Manage appointment reschedules and recalls, ensuring timely follow-up for patients.
  • Ensure all communication with patients and external offices adheres to HIPAA regulations.
  • Work closely with providers, medical assistants, schedulers, and front desk staff to coordinate patient care efficiently.
Front Desk & Cross-Training
  • Serve as backup for the front desk team, assisting with check-ins, check-outs, and administrative tasks when needed.
  • Stay up to date on front desk policies and procedures to ensure seamless support when required.
Other Duties as Assigned
  • Perform additional administrative or clerical tasks as required to support Tucson Dermatology's operations.
Qualifications & Requirements:
Education & Experience:
  • High school diploma or equivalent (required)
  • Minimum 1-2 years of experience in a medical office, dermatology practice, or healthcare setting.
  • Previous experience with medical referrals, prior authorizations, and insurance verification is highly desirable.
  • Familiarity with CPT and ICD-10 coding is preferred.
Skills & Competencies:
  • Strong organizational and time management skills with a high level of accuracy.
  • Excellent verbal and written communication skills.
  • Ability to prioritize workload and handle multiple tasks efficiently.
  • Self-motivated and able to work independently while collaborating with a team.
  • Proficiency in electronic medical records (EMR) and scheduling systems.
  • Strong knowledge of insurance portals, third-party payers, and authorization requirements.
  • Personable and professional demeanor with a commitment to outstanding patient care.

  • Event Coordinator

    24 hours ago

    Tucson, Arizona, United States Tucson Racquet & Fitness Club Full time

    Position OverviewThe Tucson Racquet & Fitness Club is seeking a highly motivated and organized Events Coordinator to plan, manage, and grow our events program. This role is responsible for coordinating in-house events, including birthday parties, member gatherings, and special celebrations, as well as developing new opportunities to enhance our community...

  • Front Desk Coordinator

    3 days ago

    Tucson, Arizona, United States Genesis OBGYN Full time

    JOB DESCRIPTIONSummary:The Front Desk Coordinator strives to aid the practice in achieving quality patient care and takes primary responsibility for welcoming patients and performing various administrative duties centered around patient care and appointments. The receptionist gives a vital first impression of the practice to patients and outside parties who...

  • Recovery Coordinator

    7 days ago

    Tucson, Arizona, United States Banner Health Full time

    Primary City/State:Tucson, ArizonaDepartment Name:Psychiatric General-ClinicWork Shift:DayJob Category:Clinical CareHealth care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose...

  • Health Coordinator- Central Campus

    3 days ago

    Tucson, Arizona, United States Leman Academy of Excellence Inc Full time

    Health CoordinatorCentral CampusFull Time PositionOUR MISSIONLeman Academy of Excellence offers a rigorous, classical education based on the traditions of Western culture where all disciplines are interrelated allowing scholars the ability to think independently and critically. We purpose to partner with supportive parents, pursue excellence, provide a safe...

  • Recreation Coordinator II

    3 days ago

    Tucson, Arizona, United States Pima County Full time

    Job Description SummaryDepartment - Parks & RecreationJob DescriptionJob Type: ClassifiedJob Classification: Recreation Coordinator IISalary Grade: 5Pay RangeHiring Range: $ $23.30 Per HourPay Range: $ $26.78 Per HourRange Explanation:Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range...

  • Part-time Orthodontic Treatment Coordinator

    2 weeks ago

    Tucson, Arizona, United States Benevis Full time

    Overview:Dorsett Dental and Braces - Tucson 8am - 5pm M- F 2 days/ week Work for a company that is truly making the world a happier place, one smile at a time At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do....

  • Admissions Coordinator

    4 days ago

    Tucson, Arizona, United States Brookdale Senior Living Full time

    Description Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well...

  • Public Health Program Coordinator

    3 days ago

    Tucson, Arizona, United States Pima County Full time

    Job Description SummaryDepartment - HealthJob DescriptionOPEN UNTIL FILLEDJob Type: ClassifiedJob Classification: Public Health Program CoordinatorSalary Grade: 11Pay RangeHiring Range: $54,142 - $64,958 AnnuallyPay Range: $54,142 - $75,774 AnnuallyRange Explanation:Hiring Range is an estimate of where you can receive an offer. The actual salary offer will...

  • Public Health Program Coordinator

    1 day ago

    Tucson, Arizona, United States Pima County Full time $54,142 - $64,958

    Job Description SummaryDepartment - HealthJob Description OPEN UNTIL FILLEDJob Type: ClassifiedJob Classification: Public Health Program CoordinatorSalary Grade: 11Pay Range:Hiring Range: $54,142 - $64,958 Annually Pay Range: $54,142 - $75,774 Annually Range Explanation:Hiring Range is an estimate of where you can receive an offer. The actual salary offer...

  • Population Health Improvement Coordinator

    5 days ago

    Tucson, Arizona, United States Pima County Full time

    Job Description SummaryDepartment - HealthJob DescriptionOPEN UNTIL FILLEDJob Type: ClassifiedJob Classification: Public Health Program CoordinatorSalary Grade: 11Pay Range:Hiring Range: $54,142 - $64,958 AnnuallyPay Range: $54,142 - $75,774 AnnuallyRange Explanation:Hiring Range is an estimate of where you can receive an offer. The actual salary offer will...