Bilingual Customer Service/Sales Rep

6 days ago


Cypress, Texas, United States Erlynne Rivera-Nansteel-Farmers Insurance Agency Full time
Job Overview

If you enjoy helping others and are a compassionate, customer-focused individual that is bilingual (Spanish/English) then apply to our CYPRESS insurance agency today Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. At Erlynne Rivera-Nansteel-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.

Salary Range: $30, $75,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Holiday Pay

Sick Time Off

Vacation Time

Requirements
  • Bilingual, fluent in both English and Spanish is beneficial.
  • General Lines Property & Casualty insurance license is required.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Confident, self-starter who works well independently.
  • Professional phone etiquette.
  • Career minded vision.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong work ethic and leadership skills.
  • Strong communication skills, both oral and written.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Be capable of handling customer rejection.
Responsibilities
  • Answer incoming phone calls
  • Process customer policy change requests.
  • Take premium payments from customers.
  • Generating insurance quotes.
  • Provide exceptional customer service.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, solve or refer problems.
  • Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
  • Help educate clients on the insurance policies that best suit their needs


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