OSARP Graduate Assistant

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students. 

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

Student Accountability and Restorative Practices Operations

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Student Accountability and Restorative Practices office administers the student disciplinary system, which resolves alleged violations of the Student Conduct Code by a student or a student organization.  The Graduate Assistant will provide administrative support to the OSARP staff, including managing compliance mandates involving Off-Campus Orientation and Empower AU.  The Graduate Assistant will conduct disciplinary conferences, restorative conversations, and restorative conferences as assigned. The Graduate Assistant will be assigned special projects to further the office's mission.

Essential Functions:

• Administers the disciplinary process for the university's non-academic alleged violations.  Serves as a conference officer, including communicating with students, parents, and other third parties by educating them about procedures and processes as well as policies.  Ensures due process and fairness in the application of sanctions, upholding all university policies and laws regarding confidentiality and student privacy. Writes and reviews decision letters for consistency, format, and accuracy, and consults with the director regarding any case-specific questions. 

• Completes discipline/background checks when proper authorization is provided and maintains the highest levels of confidentiality according to university regulations and federal law.   Assists with the management of sanction compliance, assessment, and other administrative tasks as needed.

• Manages the office's compliance process for Empower AU and Off-Campus Orientation, including managing all correspondence with students during the deferral process.

• Coordinates special projects, programs, and meetings at the direction of the director assists with logistics of special programs such as trainings and outreach sessions.

Competencies:

• Serving Customers.

• Prioritizing and organizing.

• Acquiring and Analyzing Information.

• Supporting Coworkers.

• Displaying Creativity.  

Position Type/Expected Hours of Work:

• Part-time.

• Student.

• 20 hours per week.

Salary Range:

• $18.95 per hour.

Required Education and Experience:

• Bachelor's degree or equivalent.

• 2-4 years of relevant experience.

• Must have the highest standards of integrity and ethics in both performance and behavior.

• Ability to welcome, value, and affirm individuals of all identities and experiences, and a commitment to ensure they are understood, appreciated, and fully included in the university community.

• Ability to exercise discretion, tact, and diplomacy while interacting with students, faculty, university staff, management, internship employers, and other stakeholders on confidential and/or sensitive matters.

• Ability to relate well to and develop and maintain effective relationships with people from varied backgrounds and situations; demonstrate understanding, concern, and empathy for others; effectively relate to people who are displaying hostility or distress; and respond appropriately to the needs and feelings of different people in different situations.

• Ability to organize, carefully prepare, and review one's own work to ensure completeness and accuracy; clarify and juggle competing priorities, expectations and timelines; manage time effectively; set up procedures to ensure high quality of work and adherence to deadlines; follow up with others to ensure that agreements and commitments have been fulfilled; and to adapt organizational methods to the pace and demands of work to maintain consistent quality and effectiveness.

• Ability to express oneself clearly and concisely, using language with precision; constructing logical arguments; accurate notetaking, editing, and summarizing; and writing reports or correspondence free of spelling and grammatical errors. Ability to engage in active and empathetic listening and communicate with a service-minded orientation.   

• Ability to seek out relevant people to obtain information; probe skillfully to get at the facts when others are reluctant to disclose the full details; ask clarifying questions; and gain a complete and accurate picture by checking multiple sources.

• Skill using email, word processing, spreadsheet/ data analysis, and presentation development software applications such as Microsoft Outlook, Word, Excel, and PowerPoint while preparing briefings, reports, and presentations.

Other Details

• This position is available only to enrolled American University students.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

• Visit for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email 

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

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