Site Reliability Engineer I

Why GMF Technology?

GM Financial is set to change the auto finance industry and is leading the path of embarking on tech modernization – we have a startup mindset, and preserve our small company culture, in a public company environment with financial stability and intense growth over a decade-plus history. We are data junkies and trust in data and insights to advance our business objectives. We take our goal of zero emission, zero collision, zero congestion, and zero friction very seriously. We believe as an auto finance market leader we are in the driver's seat to lead us in the GM EV mission to change the world. We are building global platforms, in LATAM, Europe, China, U.S. and Canada– and we are looking to grow our high-performing team. GMF is comprised of over 10,000 team members globally. Join our fintech culture within a Blue-Chip company where we are changing the way we use technology to support our customers, dealers and business.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Please note: we are unable to provide sponsorship for this role at this time.

About this Role:

The Site Reliability Engineer under the general direction from the leadership will assist in the day-to-day tasks critical to the team's success. The position will be responsible for supporting cloud infrastructure architecture and components, including hybrid cloud and Public Cloud platforms. This will include prototyping, initiating, and operationalizing of Public Cloud solutions. The role will also be supportive of overall Cloud Transformation initiatives designed to meet key goals in creating a service-driven culture through performance and delivery of SaaS, PaaS, and IaaS solutions by public cloud vendors such as Azure and AWS. The Site Reliability Engineer will be responsible for configuration, efficiency, and performance of the deployed public cloud solutions. The scope of the role includes not only cloud engineering, but advanced level automation capabilities, and even some overlap into software development disciplines.

• Design and automate governance framework across cloud environments
• In partnership with provisioning teams, and in accordance with policy frameworks, automate identity and access management in cloud environments for enabling users and services
• Partner with various delivery teams in enabling cloud services and the infrastructure as code patterns to facilitate automated deployments
• Work with various dev, ops and security stakeholders to provide solutions that meet security and governance requirements while minimizing impact on developer productivity
• Proactive monitoring, logging, audits and automated policy enforcement for security and cost compliance
• Ensuring services availability and continuity through proper response to incidents and requests
• Work with management to build the long-term strategic roadmap for the team, providing mentorship to engineering peers seeking to up-skill
• Work in evolving operating model based on agile / scrum and SRE practices
• Assist Cloud Transformation and related Squads with the design of Automation and Configuration Management
• Identify, evaluate, and recommend opportunities for automation; All automated processes should be maintainable, simple, and leverage a CI/CD pipeline release process where possible
• Develop test plans and accept items for production release
• Assist in development of automated post-release validation
• Develop and maintain cloud integration, script documentation and other standards that align with enterprise architecture standards
• Participates in business discussions, solution architectures, and customer-related activities when required
• Prototyping and testing of infrastructure components
• Validates and contributes to operational testing and change plans
• Provides Tier 3 automation support for cloud ecosystem, infrastructure, and automation
• Assist in various cloud reporting activities
• Platform and service monitoring responsibilities within cloud ecosystems
• Assists in the design of highly available, fault tolerant and cloud DR failover capabilities

Knowledge and Skills

• Thorough command of both the Windows and Linux Operating Systems, with strong background in troubleshooting either
• Knowledge of native Kubernetes or related enterprise container platforms such as Open Shift
• Good understanding of the mechanics of this platform and the deployment pipeline that feeds it
• Knowledge of Public Cloud Governance frameworks, architectures, configurations, services, and solutions, specifically within Microsoft Azure, but may also include AWS and GCP
• Knowledge in core Azure services like Azure Kubernetes Service, CosmoDB, Azure Functions, Azure Storage Entities and Concepts, Azure CLI and Powershell Cmdlets
• Knowledge in Azure organizational entities such as Departments, Accounts, Subscriptions, Resource Groups and Management Groups
• Strong automation skills in Linux and Windows including bash, python, and Powershell
• Extensive experience with Terraform plans and associated development
• Knowledge of Arm Templates and various related automation methods within Azure
• Experience with modern source control repositories (e. g. Git) and devOps toolsets (Jenkins/ Ansible etc) and familiarity with Agile/ Scrum methodologies
• Experience with cloud-native and microservice architectures and an understanding of design principles for scalability, performance, and reliability
• Experience with distributed systems, asynchronous messaging, and networking protocols
• Experience with open source applications, frameworks, and libraries

Experience and Education

• 3-5 years of experience in cloud computing, DevOps, and all related automation disciplines preferred
• High School Diploma or equivalent required
• Bachelor's Degree in related field or equivalent work experience within the IT field required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Please note: we are unable to provide sponsorship for this role at this time.