Production/Account Supervisor

3 days ago

Albany, New York, United States Rocky Fork Company Inc Full time $90,000 - $120,000 per year

About Us

Established in 1991, Rocky Fork Company is Central Ohio's premier landscaping and fencing company. With offices in New Albany and Dublin, Rocky Fork offers a comprehensive selection of landscaping services for Columbus Ohio, including commercial and residential fencing, commercial landscape installation and maintenance, and commercial snow removal.

At RFC, we take pride in delivering high-quality landscaping services while fostering a supportive and productive work environment. We're looking for an experienced and motivated Account Manager to lead our teams, ensure efficient project execution, and support company growth.

Position Summary

The Account Supervisor is responsible for overseeing daily operations, managing crews, and ensuring projects are completed safely, efficiently, and profitably. This role requires strong leadership, communication, and organizational skills, as well as the ability to train and mentor staff, manage client expectations, and support long-term business success.

Key Responsibilities

  • Lead and support division/branch teams by providing clear direction, coaching, and motivation.
  • Ensure appropriate staffing levels are maintained and team members are properly trained and developed.
  • Manage scheduling, workflow, and resources to ensure timely and high-quality project completion.
  • Oversee job site performance, safety standards, and compliance with company policies and procedures.
  • Track and analyze project costs, profitability, and efficiency; identify and implement process improvements.
  • Conduct regular site visits and quality checks to ensure client expectations are met or exceeded.
  • Collaborate with management to set and achieve financial goals, project profit targets, and company objectives.
  • Anticipate staffing and resource needs by reviewing schedules, workload, and potential gaps.
  • Foster a positive work environment that promotes teamwork, accountability, and professional growth.
  • Communicate effectively with staff, clients, and leadership regarding project updates, challenges, and solutions.

Requirements

  • High School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred.
  • Valid Driver's License.
  • 3–5 years of management experience in landscaping, construction, or a related industry strongly preferred.
  • Ability to operate a truck (with or without attached trailer).
  • Ability to operate landscaping equipment, including mowers, trimmers, blowers, snow removal equipment, and other small machinery.
  • Ohio Department of Agriculture License in Pest Control preferred.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to read, analyze, and interpret technical information.
  • Proficiency in math for cost analysis, measurements, and project planning.
  • Strong reasoning skills to analyze data and draw sound conclusions.
  • Strong computer skills with proficiency in Microsoft Office programs (Outlook, Excel, Word) and the ability to learn and utilize company-specific software.

The working conditions for this position will vary depending on tasks and will include an office setting and customer site visits in varying weather conditions.

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