Sales Associate
2 weeks ago
Overview
The Appliances Store Sales Associate supports both the front-end customer service and back-end operations of the store. This role involves assisting customers in person and over the phone, booking service or installation appointments, handling sales, managing inventory, and ordering parts. The ideal candidate is organized, customer-focused, and able to multitask in a busy retail environment.
Responsibilities
- Sales & Customer Service
- Greet customers and help them choose appliances based on their needs and preferences
Phones & Scheduling
- Answer incoming phone calls in a professional manner
- Provide product and service information over the phone
- Book service calls, installations, and delivery appointments using scheduling software
- Follow up with customers regarding bookings, parts arrivals, or service updates
- Provide product information, pricing, and availability
- Process transactions through the POS system, including sales, returns, and exchanges
- Promote warranty options, delivery services, and financing plans
Experience
- Strong customer service and communication skills (in-person and over the phone)
- Basic knowledge of appliances and related parts (or willingness to learn)
- Experience with inventory systems and/or POS software
- Ability to multitask and stay organized in a fast-paced environment
- Comfortable using computers, phones, and scheduling tools
- Previous retail or service experience preferred
- High school diploma or equivalent required
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Work Location: In person
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