Manager, Claims

About usCoalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.About the roleThe Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join the team and lend a hand in handling intricate primary Executive Risk (D&O, EPL, Fiduciary, Crime), Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, namely: breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.This is a remote position that can be based anywhere in the United States.ResponsibilitiesHandle the intake of events, including the coordination with breach counsel, forensic investigators and other vendorsEvaluate full pending of claims in affiliation with the posting and recommending accurate reservesHandle litigation including third party liability arising from security failure or data breachesMaintain accurate file documentation/information in our claims systemAssess liability and damage data in affiliation with intricate claims, maintain appropriate documentationAssess insurance coverage issuesIntelligently guide and track third-party vendors and service providers work and spendMaintain and develop relationships with brokers, various positions within an insured's business including: risk managers, general counsels, and a variety of vendorsIdentify settlement opportunities to maximize impactCollaborate in the defense and resolution of claimsProvide data and reason based-informational assistance to underwritersProvide assistance to business development with regard to marketingLiaise with partner carriers on a daily basisSkills and QualificationsJD and 4+ years of experience handling Executive Risk and Cyber claims and litigation. Candidates without prior cyber claims experience will be considered with the understanding they will be trained to handle cyber claims.Must be licensed to handle Executive Risk (D&O, EPL, Fiduciary, Crime) and/or Cyber claims in your state of residence and able to obtain licensing for California and New York.Demonstrated experience in working as part of a team, interacting with others, meeting goals, and successfully performing in a changing work environmentExcellent communication and interactive skillsStrong aptitude to work proactively and excel in a collegial environmentCompensationOur compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $110,000/year in our lowest geographic market up to $160,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.Perks100% medical, dental and vision coverageFlexible PTO policyAnnual home office stipend and WeWork accessMental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)Competitive compensation and opportunity for advancementWhy Coalition?Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition's exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.We're always looking for collaborative, inquisitive individuals to join #OurCoalition.Visit our Newsroom >Privacy NoticeCoalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.Our Privacy Policy >Anti-Discrimination NoticeCoalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.AccommodationsCoalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.