JHP Epic Application Manager

Job Details

JHP Epic Application Manager

Job Description

Job Summary

The Epic Applications Manager leads a team of analysts who configure, support, and continuously improve technology solutions for Jefferson Health Plans. This role spans multiple Epic modules for payer and population health functions, and partners closely with enterprise Jefferson IS&T teams, vendors, and operational leaders to deliver reliable, compliant, and member‑centric capabilities. The manager sets team priorities and standards, owns delivery outcomes, and ensures operational excellence for day‑to‑day support and upgrades.

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Develop, coach, and lead a high-performing team of analysts. Manage performance and develop growth plans that align with individuals and the organizational strategic roadmap.
• Establish and manage coverage plans and cross-training across modules
• Partner with operations to lead workgroups during decisioning phases
• Coordinate vendor engagement and ensure deliverables and timelines are met
• Represent application team in governance workgroups
• Manage team priorities
• Serves as a mentor to analysts
• Lead essential meetings

Competencies (Knowledge, Skills, and Abilities Required):

• Strong communication skills (written and oral)
• Leadership and team development
• Project and change management
• Epic application suite (or other health plan systems)
• Health plan regulatory and compliance

Minimum Education and Experience Requirements:

Education:

Bachelor's degree

AND

Experience:

5-10 years of experience

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

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