ARLO Assistant Manager

6 days ago

San Diego, California, United States Town & Country Resort Full time $70,000 - $75,000
Overview

ARLO is an award-winning restaurant bringing scratch-made, locally-inspired cuisine to life in a stylish, fun, and unmistakably San Diego setting. Our menu spans creative and bold meals—like charcuterie floating displays, Braised Pork Belly, Wagyu Meatloaf—paired with inventive cocktails, rotating DJ brunches, and a sweeping outdoor patio that's chock-full of good times. Join the ARLO team as Assistant Manager, where you'll support daily operations and elevate guest experience from behind-the-scenes. This role combines leadership, operational finesse, and hospitality flair to ensure every service—from DJ brunch to dinner—is seamless, stylish, and filled with personality. Be part of a dynamic team at one of San Diego's most celebrated restaurants—known for its culinary inventiveness and playful energy. At ARLO, no two shifts are the same, and your impact will be felt by every guest who walks through our doors. Pay Range $70, $75,000.00 #towncountrysd ARLO San Diego - Best Restaurant in San Diego Winner

Responsibilities

  • Partner with management to oversee daily front-of-house operations, ensuring exceptional guest service and smooth flow across all outlets.

  • Assist in supervising and training servers, bartenders, hosts, and support staff.

  • Step into guest-facing roles during rushes — hosting, serving, or leading the bar team when needed.

  • Maintain operational efficiency in service areas, including floor flow, table arrangement, and side-station readiness.

  • Support inventory control for craft cocktails, wine, local beer, and pantry — ensuring up-to-date deliveries and minimal waste.

  • Assist in developing and executing creative service nights (like DJ brunches or themed dinners).

  • Collaborate with General Manager on scheduling, budgeting, and service strategy to meet revenue and hospitality goals.

  • Handle guest feedback and operational challenges with composure and resolution.

  • Uphold standards for cleanliness, safety, and employee performance.

Qualifications

  • Minimum 2–3 years of supervisory experience in restaurant leadership (preferably upscale or creative dining).

  • Excellent knowledge of service techniques and bar operations.

  • Strong communication, adaptability, and guest engagement skills.

  • Passionate about ARLO's playful, quality-driven culture and San Diego spirit.

  • Ability to shift between varied roles and motivate a team in fast-paced environment.

  • RBS certification preferred.

  • Flexibility to work evenings, weekends, and holidays.

Physical Requirements:

  • Expect to stand, walk, and stay active throughout a full shift.

  • Must be able to lift, carry, and support up to 30 lbs, including trays, beverage cases, and equipment.

  • Frequent bending, reaching, twisting, and maneuvering across dynamic service areas — indoor and patio platforms.

  • Comfortable working in varied climates and sounds — whether indoors during dinner or outdoors at brunch under palm fronds.

  • Ready to step in and assist with service tasks, floor setups, or guest seating as needed during high-volume events.

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