Customer Service Representative

2 weeks ago


Olathe, Kansas, United States FASTSIGNS (Olathe) Full time $21,000 - $43,200 per year

About the Role

Are you tired of the same old routine and ready to try something new? Do you have an upbeat personality and a knack for connecting with people? FASTSIGNS is looking for a friendly, customer focused representative to help grow our business.

We hire personality first, skills second because we can train the job skills, but we can't teach enthusiasm

What You'll Do

  • Greet customers in a friendly and professional manner

  • Assist customers with inquiries, orders, and project updates

  • Accurately process transactions using our POS system

  • Share product knowledge and make thoughtful recommendations

  • Promote additional products and services when appropriate

  • Use CRM software to manage customer relationships and email lists

  • Help monitor and update social media accounts

What We're Looking For Preferred (but not required):

  • Associate's or Bachelor's degree

  • Sales experience

  • Familiarity with social media platforms

  • Experience using CRM software

  • Interest or experience in design

Benefits

  • On-the-job training

  • Paid time off, sick leave, holidays off

  • Supportive team environment

  • Retirement Plan

  • Supplemental Insurance Plans

Schedule

  • Monday–Friday 8am - 5pm

Requirements

  • 1 year of customer service experience (required)

  • Clean driving record

  • Kansas Driver's License (preferred)

About us

As part of our vibrant team, you'll play a crucial role in enriching the lives of our customers through exceptional service. We believe in fostering a culture that values each employee's contributions while encouraging growth, collaboration, and innovation. Join us in making a difference every day

Job Type: Full-time

Base Pay: $ $21.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • On-the-job training
  • Paid time off

Work Location: In person



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