Customer Service Rep.

1 week ago

Sacramento, California, United States STRAUCH & COMPANY Full time $17 - $18

Job Details
Level:    Entry
Job Location:    Northgate AMPM - Sacramento, CA
Position Type:    Part Time
Education Level:    High School
Salary Range:    $ $18.00 Hourly
Job Shift:    Any
Job Category:    Retail

Description

Upbeat friendly voice, smile, move fast, and SELL SELL SELL Build Customer Loyalty. Provide the best customer service possible to ensure a high degree of customer satisfaction. You are expected to sell gasoline, car washes, tobacco products, beer, hot food, bakery, candy and various related products to retail customers. Maintains facility, prepares and merchandises products to ensure a high degree of customer satisfaction.

Qualifications

ESSENTIAL FUNCTIONS:

  1. Greet customer with a smile, eye contact, and hello.
  2. Build customer loyalty
  3. Up sell and meet customers needs
  4. End customer transaction with a "thank you, come again"
  5. Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and
  6. Injury/Illness Prevention Manual.
  7. Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards.
  8. Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling.
  9. Interacts positively with the public and resolves basic customer service issues within prescribed limits, using tact and sound judgment.
  10. Communicate effectively and positively both face to face and using the phone. Understand written and oral instructions.
  11. Prepares fast food for sale. As required, cooks and arranges hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes.
  12. Must adhere to company standards regarding sanitation, refrigeration and cooking;
  13. Responsible for all cash, merchandising and equipment at the facility during assigned shift.
  14. As necessary, instructs customers how to use self-serve equipment.
  15. Prepares required reports to account for all funds and products sold at the facility during assigned shift.
  16. Takes-inventory of items, counts ·money and balances reports in accordance with Company policy.
  17. Operates and maintains facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment.
  18. Stock all shelves, including walk-ins, with merchandise.
  19. Maintain time record each week to accurately indicate the hours personally worked.
  20. Maintains assigned "PRIDE" areas.

Scope:

CSR acts as primary contact with the customer. This business is a 7-day, 24-hour operation. Within the first few weeks on the job, must be able to learn a wide range of responsibilities including safety, security, cash handling, customer service, receiving and stocking, ABC compliance, and preparation of a frequently changing menu of fast food (hot prepared foods, hot and cold beverages, frozen desserts).

Working Conditions:

Must be able to work various shifts, weekends, extended hours, and to change work schedules on short notice. On-site supervision is generally present during the day shift. Employees will usually work alone during p.m. and early a.m. hours. Subject to temperature changes from walk-in cooler to normal store environment. Will work in proximity to oven and food warmer. Emphasis on cleaning and sanitation involves use of hot water, detergents, bleach, etc.

Physical requirements:

  • Must have the ability to lift at least 25 pounds.
  • Must be able to stand in a confined space for hours at a time.
  • Must be able to work outside during all seasons (summer heat, winter cold and rain)
  • Must be able to work in a fast paced environment while maintaining a high energy level.

#INDCON

  • Customer Service Bilingual Representative

    4 days ago

    Sacramento, California, United States Fiesta Auto Insurance Full time

    Customer Service & Sales RepresentativeFiesta Auto Insurance & TaxSACRAMENTOTRAINING IN ELK GROVE CA - MUST BE ABLE TO TRAVEL Full-Time | $20–$23/hr + INCENTIVESLooking to start a new career with paid training and fast advancement? Fiesta Auto Insurance & Tax is hiring bilingual (English/Spanish) customer service sales reps who are ready to grow in a...

  • Customer Service Representative

    6 days ago

    Sacramento, California, United States My Career Site Full time

    Basalite Building Products, LLC is one of the largest manufacturers of concrete masonry products in the Western United States. Product lines include structural block, interlocking paving stones, engineered wall systems, retaining walls, ornamental and garden products, and a full range of sack goods. We are a proud member of the Pacific Coast Building...

  • Associate Sales Rep – Surgical Devices

    3 days ago

    Sacramento, California, United States Cube Management Full time

    Associate Sales Rep – Surgical Devices - CA Northern California (San Francisco, San Jose, Oakland, Sacramento)About the RoleOur client is a rapidly growing medical device company seeking an Associate Sales Representative to support expansion across Northern California. This role is designed as a launchpad for ambitious sales professionals: after one year...

  • Supervisor District Field Service

    2 weeks ago

    Sacramento, California, United States Magid Full time $60,000 - $100,000 per year

    Brief DescriptionWhat Matters at Magid? YOU do"The number one key to growth is having good people and that's what has driven us at every stage of the game."- Greg Cohen, CEOAt Magid we arepassionateabout keeping workerssafeand proud of the innovative and collaborative environment we've created where diversity is celebrated, and growth never stops.The...

  • Customer Service Associate

    6 days ago

    Sacramento, California, United States Hertz Full time

    The  Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...

  • Customer Service Representative

    4 days ago

    Sacramento, California, United States Target Specialty Products Full time

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting PeriodFor more information about our benefits, see belowJob SummaryA successful Customer Service Representative is a motivated self-starter who can work independently with a strong focus on achieving company business goals. Success in this role involves planning, organizing, and promoting the...

  • Customer Service 1

    5 days ago

    Sacramento, California, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:Assist customers with questions and recommendationsManage sales transactions while working assigned cash registerMaintain security of cash and protect company assetsKeep the store...

  • Customer Service Associate

    5 days ago

    Sacramento, California, United States Sacramento Gun Range Full time

    Sacramento Gun Range (SGR) is looking for motivated individuals with outgoing personalities and significant customer service background, to work in our indoor gun range and retail store located in Sacramento, California. Women are encouraged to apply as are people who are really focused on starting a career, not just having another "job".SGR offers a lot of...

  • Weekend Customer Service

    1 week ago

    Sacramento, California, United States Real Pie Company Full time

    Do you have a cheery, energetic personality and enjoy working with the public? If so, we would love to meet you. We are seeking a weekend front service staff member on Saturdays and Sundays for our neighborhood pie shop, located in downtown Sacramento.Duties include greeting customers, taking orders, capably using our (easy) POS system, preparing orders, and...

  • Sr Customer Service Representative

    4 days ago

    Sacramento, California, United States Genuine Parts Company Full time $27 - $35

    SUMMARY:Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. This role has in-depth knowledge of the company's products and services. The Senior Customer Service Representative develops and broadens relationships with...