Office Manager

We are seeking a highly organized, proactive, and bilingual (English/Spanish) Office Manager to lead the day-to-day operations of our IV therapy and wellness supplement clinic. The ideal candidate will have previous experience working in a similar healthcare, wellness, or aesthetics environment and be passionate about providing exceptional client service while ensuring operational excellence. This role requires a confident leader with strong administrative, communication, and customer service skills.

Key Responsibilities: Operations & Administration

• Oversee daily front and back office operations to ensure smooth clinic workflow.
• Manage appointment scheduling, patient intake, billing, and inventory of IV supplies and supplements.
• Ensure compliance with health and safety regulations, HIPAA, and clinic protocols.
• Coordinate with medical staff, vendors, and service providers to maintain clinic functionality.
• Maintain accurate patient records and manage patient portal
• Monitor and manage inventory levels for supplements, IV supplies, and office materials.
• Assist with office policies and procedures, metrics and overall goals/ kpis

Team Leadership & Customer Experience

• Supervise and support front desk staff and medical assistants, ensuring a high level of professionalism and patient care.
• Train and onboard new team members.
• Handle patient concerns, scheduling conflicts, and feedback with professionalism and empathy.
• Ensure an exceptional customer service experience from check-in to check-out.

Communication & Marketing Support

• Communicate clearly with clients ensuring accessibility and understanding of services.
• Assist in executing clinic promotions, social media updates, and patient education efforts as needed.
• Coordinate patient outreach and follow-up for ongoing care and wellness plans.
• Educate our clients on different services options for care

Qualifications:

• Minimum 2-3 years of office management experience in a wellness, IV therapy, aesthetic medicine, or healthcare-related setting.
• Bilingual in English and Spanish (verbal and written) – Required.
• Strong leadership, organizational, and multitasking abilities.
• Familiarity with IV therapy, nutritional supplements, or integrative wellness services.
• Excellent customer service and communication skills.
• Experience using medical scheduling
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of HIPAA and general medical office compliance standards.We are seeking a highly organized, proactive, and bilingual (English/Spanish) Office Manager to lead the day-to-day operations of our IV therapy and wellness supplement clinic. The ideal candidate will have previous experience working in a similar healthcare, wellness, or aesthetics environment and be passionate about providing exceptional client service while ensuring operational excellence. This role requires a confident leader with strong administrative, communication, and customer service skills.

Key Responsibilities: Operations & Administration

• Oversee daily front and back office operations to ensure smooth clinic workflow.
• Manage appointment scheduling, patient intake, billing, and inventory of IV supplies and supplements.
• Ensure compliance with health and safety regulations, HIPAA, and clinic protocols.
• Coordinate with medical staff, vendors, and service providers to maintain clinic functionality.
• Maintain accurate patient records and manage patient portal
• Monitor and manage inventory levels for supplements, IV supplies, and office materials.

Team Leadership & Customer Experience

• Supervise and support front desk staff and medical assistants, ensuring a high level of professionalism and patient care.
• Train and onboard new team members.
• Handle patient concerns, scheduling conflicts, and feedback with professionalism and empathy.
• Ensure an exceptional customer service experience from check-in to check-out.

Communication & Marketing Support

• Communicate clearly with clients ensuring accessibility and understanding of services.
• Assist in executing clinic promotions, social media updates, and patient education efforts as needed.
• Coordinate patient outreach and follow-up for ongoing care and wellness plans.
• Educate our clients on different services options for care

Qualifications:

• Minimum 2-3 years of office management experience in a wellness, IV therapy, aesthetic medicine, or healthcare-related setting.
• Bilingual in English and Spanish (verbal and written) – Required.
• Strong leadership, organizational, and multitasking abilities.
• Familiarity with IV therapy, nutritional supplements, or integrative wellness services.
• Excellent customer service and communication skills.
• Experience using medical scheduling
• Ability to work independently and collaboratively in a fast-paced environment.
• Knowledge of HIPAA and general medical office compliance standards.

Job Type: Full-time

Pay: From $68,640.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What is your best contact email and phone number?

Experience:

• Medical office management: 3 years (Preferred)
• Office management: 3 years (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Irvine, CA Required)

Work Location: In person