Learning Experience, Program Manager

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. For more information on Carvana and our mission, learn more about what it's like to work here from the people that already do. 

About the team and position

Carvana is looking for an enthusiastic and driven Program Manager to bring passion for leadership development and culture to our growing teams.  This position will work closely with our Talent Development team, Talent Acquisition team, Learning & Design (L&D) team, and business leaders to execute programs, processes, and systems related to the development of our team members and leaders. 

The ideal candidate for this role will be a self-starter with stellar attention to detail, a high level of flexibility and commitment, and focus on implementation and execution while living our values. No day will be exactly the same. This individual will have the opportunity to work collaboratively with other teams in People Operations to evolve our approach to leadership development, expand access to development opportunities for leaders, and drive the execution of programs to support our culture. Most importantly, this person will see their insights have an immediate, tangible impact every day in an exciting and unique company.

This role is in-person, Monday-Friday at our corporate headquarters in Tempe, Arizona.

What you will do

• Design, iterate, and execute program curriculum(s) or supplemental individual training experiences that support Carvana's unique and evolving talent needs, including but not limited to onboarding, internships, and internal mobility. 
• Provide effective education, guidance, mentorship, and follow-up to program participants, leaders of program participants, and junior team members.
• Build and facilitate learning content and develop self-service resources.
• Collaborate and partner with Talent Development, Talent Acquisition, business leaders, and your (Learning and Development) team to determine gaps in talent programming and create effective plans and materials to address those needs.
• Partner closely with business leaders and Talent Development Partners to identify the best training modality and learning validation methods.
• Track progress and successful completion of assigned programs and learning opportunities or initiatives for all program participants.
• Manage, interpret, and develop reports that communicate results or trends to Talent Development, other People Operations partners, or business leaders.
• Own the design and creation and management of lessons, courses, or programs in Workday Learning, Carvana's Learning Management System (LMS).
• Conduct ongoing needs analysis to identify and enhance program curriculum(s).
• Foster and contribute to a safe working environment that garners valuable feedback, implements thoughtful changes, and drives behavior change.
• Execute continuous improvement of programs, processes, workflows, SOPs, reporting, and more.
• Plan, manage, and deploy communications for talent programs and continuing education opportunities through various communications channels.
• Other duties as assigned. 

What you should know/have

• A Bachelor's degree from an accredited undergraduate institution.
• 2-4 years of experience in program facilitation or management, Human Resources, Organizational Development, Talent Development, Leadership Development, L&D, Training, or related field.
• Knowledge of and experience with various training and development methods, tools, learning models, and frameworks.
• Experience managing leadership development programs for all levels of leadership. 
• Experience with HR technology/HRIS systems.
• Strong organizational, project management, and program management skills - ability to work on multiple projects and programs simultaneously, maintaining and managing project timelines
• Excellent communication, including facilitation and presentation skills - proven ability to communicate effectively and credibly with all levels of leadership.
• High degree of integrity and honesty to handle sensitive or confidential information.
• Ability to coach, mentor, and motivate others with high influencing skills.
• The energy and drive to accomplish goals, meet deadlines, and find solutions.
• Must be able to prioritize, problem solve, and work under pressure in a deadline-driven, rapidly changing organization.

It would be great if you also have

• Master's in Human Resources, Business, I/O Psychology, Learning Design or related degree.
• Experience with talent assessment and development tools.
• Experience with Workday Learning.
• Experience with Google Suite.
• Experience in instructional design.
• Experience in consulting.
• Project management certification.

What we'll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture focused on high performance and bar-raising, with vast opportunity to learn and grow.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

Hiring is contingent on passing a complete background check.  This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer.  All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.  Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.