Assistant Manager Patient Care

Four ten-hour shifts a week, 11:00am to 9:00pm and flexible based on need, occasional weekends

At Nuvance Health, we enjoy the benefits of a two-state system as we cultivate an inclusive culture where everyone feels welcomed, respected and supported. Together, we are a team of 15,000+ strong hearts and open minds. If you share our values of connected, personal, agile and imaginative, we invite you to discover what's possible for you and your career.   Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.   Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America's 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

 

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you'll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we're not just part of the community – we are its center.

Summary:

Supports Patient Care Manager in implementation and monitoring of the patient care delivery system and related nursing practice standards in collaboration with the nursing leadership team. Responsible for the quality of patient care and provides leadership, coordination of unit, including day to day management and evaluation of nursing staff. Accountable for ensuring quality, financials, employee engagement, and patient experience in alignment with the organization's strategic goals.

Responsibilities:

1. Assists in planning, organization, and evaluation of nursing practice standards on the unit.

2. Assumes accountability for the supervision of personnel and facilitates optimal patient care through the appropriate use of resources to provide safe, quality care.

3. Provides mentoring, coaching, feedback and fosters teamwork in a positive work environment to achieve quality services with a high level of employee engagement. Values and supports diversity

 4. Provides input in the interviewing, disciplinary and ongoing performance management processes for nursing staff

5. Re-enforces the importance of established training requirements and ensures that all team members meet all their training requirements within established timelines.

 6. Supports Patient Care Manager and is accountable for reaching departmental goals.

7. Provides input to Patient Care Manager for effective fiscal management of department/departments to ensure proper utilization of financial resources.

8. Ensures operational and human resources are used effectively in support of departmental fiscal goals.

9. Facilitates interdisciplinary and interdepartmental communication for effective departmental operations. Works collaboratively with physicians and other leaders in the organization. Supports and encourages open communication to ensure that information is shared regularly for effective operations and to promote positive employee relations.

10. Ensures department regulatory compliance with standards through policies and practices. Is responsible for the quality of services provided including identification of performance improvement and patient safety opportunities, in addition to developing, implementing, monitoring and evaluating quality and safety initiatives.

11. Assumes responsibility for developing and maintaining an environment which supports service excellence, and is a role model for staff, patient, and family interactions.

12. Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position. Demonstrates ability to translate evidence based data into practice. Collaborates with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth. Holds staff accountable for regulatory and educational compliance.

13. In collaboration with the Department of Professional Development, supports the staff participation in the shared governance model and is an active participant. Acts as a mentor and leader for nurses in their understanding of the shared governance model.

14. Additional duties as assigned.

Other Information:

Education: BSN or Advanced degree in nursing required (or completion of either within 2 years).

Experience: 2 years of relevant clinical experience, with 1 year of leadership experience or demonstrated leadership skills. Nursing Certification in leadership or related specialty preferred. Membership in a Healthcare/Nursing professional organization preferred. 

License: CT State RN License (Danbury Hospital, Norwalk Hospital, New Milford Hospital, Sharon Hospital) Certifications required based on unit specialties.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Significant occupational risk

Physical Effort: Very Heavy effort. May exert up to 50 lbs. force

Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.

Company: Norwalk Hospital Association

Org Unit: 362

Department: General Medicine 1

Exempt: Yes

Salary Range: $ $73 Hourly

With strong hearts and open minds, we're pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Nuvance Health

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