Senior Manager, Service

Sodexo North America is undertaking a bold, enterprise-wide transformation of its operating model—a strategic initiative designed to simplify food and supply processes, optimize economies of scale, and deliver superior outcomes for clients and operators. This transformation impacts every aspect of the business, including Sales, Marketing, Operations, Culinary, FM, IS&T, and Supply.

As a Senior Manager, Service & Program Activation you will play a critical role in ensuring that Sodexo's strategic vision comes to life across the organization. You will support governance, alignment, and integration between Supply Management, Marketing, and Culinary teams—ensuring that brand initiatives, recipes, and menus are fully synchronized with Sodexo's contracted product portfolio and managed order guides.

This is a remote position, preference for candidates in the Eastern Time Zone.

• Drive Cross-Functional Collaboration: Partner with Supply Management, Marketing, Culinary Services, and Segments to ensure seamless alignment between business strategies and the contracted product portfolio.
• Act as a Strategic Business Partner: Establish and reinforce clear processes that promote compliance, operational efficiency, and consistency across all menu and recipe initiatives.
• Manage Integration Processes: Ensure contracted products are embedded in all brand, recipe, and menu development efforts—considering purchasing targets, vendor and product compliance, distribution feasibility, and alignment with Sodexo's strategic and sustainability goals.
• Communicate Product Decisions: Provide clarity and transparency around product selection, supply changes, and the incremental value achieved through strategic sourcing.
• Enhance Visibility & Engagement: Maintain proactive Supply Management visibility into brand, recipe, and menu development initiatives to enable informed and timely decision-making.
• Provide Guidance: Advise Marketing and Culinary teams on optimal product selections that balance client needs, vendor agreements, compliance goals, and organizational strategy.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor's Degree or equivalent experience
• Minimum of 5-year management experience
• Basic Functional Experience - 3 years
  • Experience in project management and process implementation
  • Experience supporting change management and training initiatives; familiarity with foodservice operations and supply chain compliance.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor's Degree or equivalent experienceMinimum Management Experience - 5 yearsMinimum Functional Experience - 3 years