Dental Receptionist
5 days ago
Overview
We are seeking a dedicated and organized Dental Receptionist to join our Pediatrc Dental Team for Mondays and Wednesdays 9AM-6PM. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced dental office environment. This role requires proficiency in various medical and dental terminology, as well as experience with electronic health record (EHR) systems.
Duties
- Greet patients warmly and assist them with the check-in process.
- Schedule appointments and manage the dental office calendar efficiently.
- Handle patient inquiries via phone and in-person, demonstrating excellent phone etiquette.
- Verify insurance information and perform insurance verification for patients.
- Maintain accurate patient records, ensuring compliance with HIPAA regulations.
- Process medical billing and coding using CPT, ICD-9, and ICD-10 codes.
- Review documentation for accuracy and completeness before submission.
- Assist with medical administrative support tasks as needed, including filing and data entry.
- Collaborate with dental staff to ensure smooth patient flow and care plans.
- Utilize EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Eaglesoft, or Dentrix for managing patient information.
Qualifications
- Previous experience as a Dental Receptionist or in a similar medical office role is preferred.
- Familiarity with medical terminology and coding (CPT, ICD-9, ICD-10).
- Strong computer skills including proficiency in Microsoft Office and EHR systems.
- Excellent organizational skills with attention to detail for documentation review.
- Bilingual candidates are highly desirable to assist diverse patient populations.
- Experience with multi-line phone systems and clerical duties is beneficial.
- Ability to provide outstanding patient service while managing multiple tasks effectively.
- Knowledge of health information management practices is an asset.
- Previous clinic or hospital experience is advantageous. Join our team where you can contribute to providing quality dental care while enhancing your professional skills in a supportive environment.
Job Type: Part-time
Pay: $ $30.00 per hour
Expected hours: 15 – 20 per week
Work Location: In person
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