Fulfillment Specialist

A Little About Us

Oats Overnight is on a mission to build a generational CPG brand. Since 2016, our high-protein, drinkable oatmeal has reached over a million customers through direct-to-consumer, and we're now scaling with all major nationwide retail and club partners. Our goal: become a household brand by leveraging speed, storytelling, and strategy.

We are vertically integrated: we develop, manufacture, and fulfill everything in-house. This operational control allows us to engage customers directly into the R&D process, an initiative where we were first-to-market in CPG. It also makes our brand tangible and real: our factory, our team, and our product pipeline are all part of the narrative.

This is an exciting stage — we are emerging as a significant omni-channel brand and launching new products to capture significant market share across verticals. We want you to help us get there.

Every teammate here has equity because we're building something big, and everyone plays an important role. If you're excited about building a brand that does things differently, this is that opportunity.

We are not accepting candidates from third-party recruiters or agencies for this role — direct applicants only.

What's The Job?

The Sr. Fulfillment Specialist is responsible for supporting warehouse operations with a focus on returns processing, FIFO (first in, first out) inventory control, and accurate order fulfillment. This role requires speed, accuracy, and attention to detail in handling customer orders while maintaining compliance with quality and food safety standards.

Schedule: Monday–Friday, with potential overtime, weekend, or holiday coverage as needed.

What You'll Be Doing, Stop Scanning and Read This Part

• Handle customer returns processing to bring product back into usable inventory following strict quality controls and traceability protocols.
• Document shipping labels and send returns information to internal systems.
• Sort returned pouches by flavor and enter lot numbers for traceability.
• Partner with leads and supervisors to coordinate FIFO inventory into pick stations.
• Pick, pack, and audit customized customer orders with accuracy.
• Prepare fulfillment materials (boxes, accessories) and handle finished goods.
• Follow company procedures for putting away incoming stock, taking inventory, and reporting shortages.
• Ensure accuracy in labeling, sealing, and tagging containers for shipment.
• Maintain cleanliness and organization of the fulfillment center.
• Communicate effectively with team members and supervisors using company systems.
• Support continuous improvement by identifying opportunities to streamline processes.
• Ensure compliance with food safety, Good Manufacturing Practices (GMPs), and Good Distribution Practices.
• Willingness to work overtime, weekends, and holidays as needed.
• Other duties as assigned.

What You've Done And Who You Are

• High school diploma, GED, or suitable equivalent required.
• 1+ years of work experience in a fulfillment, distribution, or warehouse role (preferred).
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills; comfortable using Slack, email, and Excel.
• Ability to work harmoniously with a diverse range of team members.
• Physically agile, dexterous, and capable of meeting the physical demands of the role.
• Eagerness to support a culture of collaboration, shared success, and continuous improvement.

Why You Might Like Working Here

• This is going to be fun.
• Casual, friendly culture. We're serious about what we do but don't take ourselves too seriously.
• Every employee has equity.
• High growth potential with opportunities to expand.
• Free oatmeal. It's very good.

Why You Might Not Like Working Here

• It's not a cushy job — the bar is high.
• We are growing quickly, and it's a fast-paced environment.

Physical Demands

• Prolonged periods of standing, reaching, bending, and lifting.
• Must be able to lift up to 30 pounds individually and 50 pounds with assistance.
• Must be able to work near food ingredients with exposure to allergens (peanut, tree nut, milk products).
• Location: inside an air-conditioned manufacturing and warehouse environment.
• Must be able to safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards.
• Must be able to maintain regular, punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.

The Perks

• Full Benefits: Medical, Dental, Vision, Life, and 401k.
• Monday–Friday Schedule.
• Weekly Pay.
• Stock Options — every employee is an owner.
• Free, delicious oatmeal.

We value people who roll up their sleeves and support their fellow team members. We embrace diversity and encourage equal opportunity every chance we get, and we look forward to learning from people whose backgrounds, skills, and perspectives challenge and enrich our own.

Oats Overnight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Oats Overnight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.