Program Manager

Job Summary

The Program Manager supports undergraduate students in the Jindal School of Management (JSOM), with a primary focus on first-year experiences, retention, and overall student success. This role leads programs, communications, and initiatives that help students transition into JSOM, remain engaged, and progress toward graduation.

The position advances JSOM's mission to engage, support, and retain students through meaningful experiences and proactive student success initiatives.

Minimum Education and Experience

Bachelor's degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Preferred Education and Experience

Required Qualifications:

Bachelor's degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Preferred Qualifications:

• Strong organizational, communication, and relationship-building skills.
• Master's degree in education, higher education administration, student affairs, or related field.
• 2–3 years of experience in higher education, student engagement, or related areas.
• Experience with first-year experience programs, retention initiatives, or student success programs.
• Familiarity with digital communication tools, social media management, and analytics.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

Student Support and Retention

• Serve as a key contact for students regarding academic standing, general advising, and campus resources.
• Identify and help remove barriers to student success through outreach and proactive communication.
• Lead retention efforts and provide regular data and reporting.
• Coordinate first-year experience initiatives for new FTIC and transfer students.

First-Year Experience (FYE) Coordination

• Assist the Associate Director with First Year topics for the Professional Development course.
• Develop and lead first year initiatives and experiences for new FTIC and transfer students.

Communications and Outreach

• Oversee communication strategy for Undergraduate Student Services, including newsletters, flyers, and website updates.
• Supervise a social media student worker, managing strategy, content calendars, and engagement analytics.
• Maintain updates for event calendars, including the Comet Calendar and Events Wall.

Programs and Events

• Manage operations of the Comet Closet.
• Provide appropriate oversight and approvals for student initiatives.
• Support planning and execution of Summer Camps and the Summer Symposium.
• Assist with planning and execution of all Undergraduate Student Services events.

Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information

Work Notice:

Work will be performed on-site and in person.

What We Can Offer

UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefit package including:

Competitive Salary

Tuition Benefits

Internal Training

Medical insurance – including 100% paid employee medical coverage for full-time employees

Dental Insurance

Vision Insurance

Long and short-term disability

Retirement Plan Options

Paid time off

Paid Holidays All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

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Special Instructions Summary Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.