Associate Team Leader
9 hours ago
Description
The Associate Team Leader plays a supporting role to the Team Leader. This individual helps supervise a team of knowledge workers who perform all production tasks required to move a project unit through from post-acquisition to delivery. Responsibilities of this role include helping to identify technical workflow and process improvement opportunities, project benchmark monitoring
and data quality control. In addition, the Associate Team Leader supports personnel management of the employees within the team, and the tracking of individual KPI metrics of team members. The Associate Team Leader stands in as Team Leader when that individual is out of the office or otherwise unable to perform Team Leader duties.
Responsibilities
Production Supervision and oversight
● Identification/driving/assessment of workflow process improvements and refinements
● Assists in identification/communication of team resourcing needs
● QC of internal and external workflow deliverables
● Assists in implementation of and assurance of adherence to best practices and standards
Project Management
● Performs/ assists in project archival tasks
● Helps track project progress toward deadlines
Personnel management of Team Members
● Employee supervision
● Coordination with employees to establish and work toward individual goals
● Aid in hiring new team members
Key Performance Indicators (KPIs) for Individual Performance
● Implementation of individual employee KPIs (utilization, effective rate, etc)
Knowledge, Skills, and Abilities
● Exceptional communication skills
● Strong leadership skills
● Problem-solving skills and critical thinking
● Ability to foster career development of production team members
● Strong writing skills
● Enjoys working with people
● Ability to maintain a professional and positive demeanor in times of stress
● Comfortable with ambiguity and limited direction
● Ability to interact professionally and effectively with clients
Minimum Qualifications
● Bachelor's degree, or equivalent experience
● Proficiency in MS Office Suite and Google Drive
● 2+ years' experience in a professional environment
● 2+ years' experience in a technical environment
Preferred Qualifications
● Bachelor's degree in a management, science, or engineering program
● Masters or higher
● 3+ years' experience in both a technical and professional environment
● 1+ years' experience managing teams
All job offers with Quantum Spatial are contingent upon passing a background check and drug screening.
How to Apply
We realize the unacceptable lack of diversity in our industry and we refuse to ignore it. We proactively address this with our office culture and hiring practices. If you are not sure whether or not you'd be a fit, we say go ahead and apply
Please upload a letter of interest, and resume with professional references in one (1) PDF via online application process. We do read every cover letter and will not accept applications without them, help us get to know you
No phone calls or emails, please. Incomplete applications and auto-reply submissions will not be considered.
Quantum Spatial is a proud and committed Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, veteran status, disability, or any other protected status.
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