CSR Sales Representative

7 days ago

Miami, Florida, United States Univista Holdings Full time
Description

  • Position Overview: We are seeking a highly motivated and professional Bilingual Customer Service Sales Representative to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues efficiently, and actively promoting our products and services. Fluency in both English and Spanish is essential for effective communication with our diverse customer base.

    Key Responsibilities:

  • Handle incoming calls from customers promptly and professionally.
  • Initiate outbound calls to follow up on inquiries, resolve issues, or promote products and services.
  • Identify customer concerns and resolve them effectively to ensure a positive experience.
  • Utilize problem-solving skills and product knowledge to address inquiries and complaints.
  • Strive to provide swift resolutions to customer issues and inquiries, maintaining efficiency while ensuring accuracy and quality in interactions.
  • Engage with customers to understand their needs and preferences, offering personalized solutions and recommendations to meet individual requirements.
  • Actively promote our products and services during customer interactions, utilizing upselling and cross-selling techniques to maximize sales opportunities.
  • Maintain accurate records of customer interactions, including details of inquiries, resolutions, and follow-up actions.
  • Collaborate with team members and other departments to address complex customer issues or escalate unresolved issues as necessary.
  • Adhere to company policies and procedures, including compliance with regulatory requirements and data protection guidelines
  • Attend necessary sales and customer service training sessions.
  • Execute local store marketing initiatives and other marketing efforts.
  • Represent the company in all business-related activities.
  • Perform other duties as assigned.
Qualifications
  • Bilingual proficiency in English and Spanish is mandatory.
  • High school diploma or equivalent required.
  • Basic proficiency in computer usage, including familiarity with CRM systems and Microsoft Office applications.
  • Previous experience in a call center or customer service role is preferred.
  • Experience in sales or telemarketing is a plus.
  • Excellent verbal and written communication skills, with the ability to articulate solutions clearly and concisely.
  • Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
  • Strong organizational and time management skills to handle multiple tasks efficiently.
  • Professional, energetic, and able to thrive in a fast-paced environment and adapt to changing priorities.
  • 1-year customer service experience preferred, preferably in an insurance-related field with a 2-20/440 license.
  • Reliable transportation is required.

  • Remote Contact Center – CSR

    1 day ago

    Miami, Florida, United States Alivi Full time

    **Pay rate: starting at $16.50 per hourStart dates:**November 5, 2025November 19, 2025December 10, 2025December 17, 2025Training Schedules:8:00AM - 4:30PM Est Monday - Friday.Potential production shift options include:8:00 AM – 4:30 PM EST8:00 AM – 5:00 PM EST8:30 AM – 5:00 PM EST9:00 AM – 5:30 PM ESTJOB SUMMARY:An Alivi Contact Service...

  • Sales Representative

    24 hours ago

    Miami, Florida, United States McGraw Hill Full time

    OverviewImpact the MomentWhen was the last time you experienced the impact of your work? Our Higher Ed Sales team thrives on building meaningful relationships with educators and learners. With that comes the unique opportunity to impact lives across the world and experience first-hand the difference your hard work makes.We're looking for aSales...

  • Sales Representative

    2 days ago

    Miami, Florida, United States Verifone Full time

    Why VerifoneFor more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.Verifone has a diverse, dynamic and fast paced work environment in which...

  • Sales Representative

    1 day ago

    Miami, Florida, United States Century Homebuilders Group Full time

    Sales Representative For Real Estate DeveloperCentury Homebuilders Group is expanding our in-house sales team and is seeking a results-driven, licensed Sales Representative to promote and sell our exclusive new construction communities throughout Miami-Dade.This is a commission-based position with a recoverable draw. There is no base salary.What We...

  • Sales Representative – Perfumes

    2 days ago

    Miami, Florida, United States ALMAS PERFUMES – USA Full time

    Company DescriptionALMAS PERFUMES – USA is the United States branch of a well-established global fragrance and beauty brand,ALMAS PERFUMES. We specialize in sales, distribution, and online operations, delivering premium perfumes and beauty products tailored to the American market. Role DescriptionWe are seeking amotivated and results-driven Sales...

  • Outside Sales Representative

    1 week ago

    Miami, Florida, United States Structural Plasticity Full time

    Outside Sales Representative ($350k Milestone Bonus)Structural Plasticity – Miami, FLOverviewStructural Plasticity is seeking highly motivated and disciplined Outside Sales Representatives to support the company's national expansion. This role is responsible for identifying prospective clients through field-based outreach, delivering concise informational...

  • Sales Representative

    1 week ago

    Miami, Florida, United States Terra Full time

    Location:Central Florida (Orlando, Kissimmee, Lakeland, Winter Haven, Sanford)About Terra EnergyAt Terra Energy, we're not just about providing clean energy; we are driven by a deep commitment to a sustainable future. Our mission is to revolutionize the energy landscape through innovative solutions, cutting-edge technology, and an unwavering focus on...

  • Sales Representative

    2 days ago

    Miami, Florida, United States Zedcor Security Solutions Full time

    About Zedcor Inc.Zedcor Inc. (TSX-V:ZDC) is disrupting the traditional physical security industry through its proprietary MobileyeZ security towers by providing turnkey and customized mobile surveillance and live monitoring solutions to blue-chip customers across North America. The Company continues to expand its established platform of over 1,200 MobileyeZ...

  • Sales Representative

    3 days ago

    Miami Beach, Florida, United States Priscillas Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Sales Representative. The Sales Representative will be responsible for identifying and pursuing sales opportunities, building and maintaining customer relationships, conducting sales presentations, negotiating contracts, and closing deals. Additional...

  • Outside Sales Representative

    2 days ago

    Miami, Florida, United States Gordon Food Service Full time

    Welcome to Gordon Food Service We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... OverviewFor over 125 years, Gordon Food Service has delivered the excellence,...