Senior Manager, B2B Integrated Marketing

About the Team

DoorDash Commerce Platform is our company's hyper growth business unit that serves restaurants, grocers, and retailers across the United States and abroad. DoorDash Platform Services allows restaurants, grocers, and retailers to enable ecommerce ordering fulfillment for their first-party experiences (ie, website and in-store). The Digital Ordering portfolio consists of Online Ordering, Tableside Order & Pay, Loyalty, CRM, Mobile Apps, and Websites—all designed to maximize sales for merchants while fitting seamlessly into their existing restaurant operations and brand.

About the Role

We're looking for an experienced B2B & SaaS Integrated Marketing to define the end-to-end integrated marketing strategy and drive pipeline growth for our first party, digital products with SMB restaurants. DoorDash Commerce Platform is one of our fastest growing businesses, but we are still in the early innings, and are looking for a world-class marketer to lead us in our transformation to become a B2B SaaS powerhouse. You'll work with a dedicated marketing team across Performance, Lifecycle, Content, and Brand to drive awareness, pipeline health and ultimately, production adoption. In collaboration with Strategy & Ops, Product and Sales, you will surface audience insights that inform the ideal product positioning, then translate those insights into scaled GTM campaigns and 0-1 demand generation experiments. 

You're excited about this opportunity because you will…

• Strategize. From first principles, you'll help develop the optimal strategy for DoorDash to enable merchants to build their first party channel. You'll work with research and insights to develop a deep understanding of the merchant audience, including their challenges and pain points, and ensure effective product positioning and messaging against those needs.
• Build. You'll grow the demand generation engine, identifying levers to improve product awareness, increase inbound leads and, ultimately, drive product adoption within the SMB audience in partnership with product, performance, lifecycle, content, and brand marketing. You will build and refine the pipeline for leads through continuous optimization at every stage in the funnel, proactively identifying, testing, and scaling net-new channels and opportunities to refine the demand generation strategy.
• Collaborate. You'll influence a highly cross-functional team to drive growth by partnering with product, sales, and strategy and operations, finance, and analytics. You will help the team maneuver conflicting priorities and set a clear path forward to achieve a mutually beneficial outcome.
• Lead. You'll manage, develop and continue to build a high-performing team.

We're excited about you because…

• You have 8+ years of proven B2B SaaS marketing experience. You've succeeded in high-performance cultures, and you've built and launched go-to-market campaigns that have scaled products from 0 to 1.
• You have a proven track record of driving healthy pipeline growth through integrated campaigns and effective demand generation. You have a deep understanding of the role that product, performance, lifecycle, content, and brand marketing play and are comfortable working with those teams to build and execute on a robust integrated strategy.
• You solve problems from first principles, starting with the customer. You resist "this is how it's always been done" thinking. You start with a clear understanding of the customer's needs and measure success based on how well we deliver on those needs.
• You're equally comfortable operating at 10,000 feet and the lowest level of detail.  You don't hesitate to get in the weeds and work at the most basic level of detail, but you're just as comfortable thinking long-term and inspiring a team. No job is beneath you.
• You're unafraid of ambiguity.  You don't need a playbook. You dive into difficult problems and come up with a plan. Rapid change and learning is exciting to you.
• You're analytical. You leverage data and analytics to answer complex questions and create a compelling narrative. You lean into constant experimentation grounded in business insights and hypotheses in order to scale impact. You're comfortable with budgeting, forecasting, goaling, and campaign measurement.
• You're collaborative. You're able to build consensus with large cross-functional teams and cultivate trusted relationships with senior leaders.
• You have 5+ years of team management experience. You have a proven track record of building, developing, and inspiring diverse teams who deliver results.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $149,600—$220,000 USD About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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