Assistant Property Manager

2 days ago

Willow Grove, Pennsylvania, United States The Westover Companies Full time

Job Details

Level: Experienced

Job Location: JAMESTOWN VILLAGE APTS - Willow Grove, PA

Position Type: Full Time

Salary Range: Undisclosed

Job Shift: Day

Job Category: Admin - Clerical

Description
The Westover Companies is a family-owned and operated property management company. We are located in the King of Prussia area and have operated for over fifty years with the purpose of providing quality living, shopping and working space for residents and customers. We are currently seeking an Assistant Manager at our property in Willow Grove, PA. This position will be working under the direct supervision of the Property Manager.

SIGN ON BONUS $1,000

Our comprehensive benefits package includes

  • Medical, vision and dental insurance - Free of cost to the employee only (Family plans are available)
  • Life/AD&D insurance- Free of cost to the employee only
  • Long and short term disability - Free of cost to the employee only
  • Paid vacation, sick/personal and holidays
  • Weekly pay
  • 401(k) employer match up to 4%, automatic enrollment
  • Flexible schedule
  • 20% discount on an apartment at any one of our properties

Assistant Manager Job Description

  • Generate and complete resident renewals
  • Work with Marketing to plan and carry out resident retention campaigns and activities
  • Assist Property Manager and Regional Manager in any assigned or needed tasks as required
  • Ensure that all rents and late fees/check charges are collected and posted in a timely manner
  • Generate necessary legal action and processes in accordance with State and Company guidelines
  • Represent the company in a professional manner at all the times
  • Confirm all leases and corresponding paperwork are completed and input accurately and on a timely basis
  • Ensure current resident files are properly maintained digitally and physically
  • Provide support to staff to encourage teamwork and lead as an example in creating a harmonious environment
  • Maintain community appearance and ensure repairs are noted and completed on timely basis
  • Learn and ensure compliance with all company, local, state and federal safety rules
  • Direct staff to follow a "safety first" principle and correct any unsafe conditions in a timely manner
  • Perform other tasks as directed

The ideal candidate will have

  • CALP credential preferred, not required
  • Previous industry experience for 1 year 2 years of customer service experience
  • Logical thinking skills and problem-solving ability
  • High level communication and active listening skills
  • Ability to follow direction and work with teams
  • Must possess a positive attitude and maintain composure in stressful situations
  • Achieve Fair Housing certification prior to interaction with prospects or residents
  • Competent computer skills and ability to work in Microsoft Office applications
  • Experience working with industry software (Yardi or OneSite); knowledge of Entrata preferred, not required
  • Be able to work evenings and weekends
  • Present self in a neat, clean and professional manner at all times
  • Reliable transportation

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