IT Business Solutions Manager

Utz Quality Foods is seeking an IT Business Solutions Manager with a Supply Chain focus to join our IT team. The IT Business Solutions Manager researches, analyzes, evaluates, documents and communicates complex business problems to be solved with automated business systems or processes.

This position will bridge the gap between functional and technical teams by acting as the primary liaison of IT with business unit partners to help identify and solve issues, enable strategic aims, and ensure continuous improvement of operational systems and processes. This is a position that can be worked remotely.

IT Business Solutions Manager:

• Analyzes, documents, evaluates and tests current business systems to create Business Requirements Documents.
• Consults with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements.
• Guides the business in implementing best practices in their business processes and effective usage of tools and technologies employed.
• Possesses leadership and organizational skills required to lead cross-functional/departmental projects.
• Possesses good communication / listening skills.
• Provides business level technical assistance in identifying, evaluating, and developing systems and procedures.
• Possesses in-depth knowledge of commonly used concepts, practices and procedures for conducting business analysis and is proficient in conducting business requirements sessions. Consults with business unit management and personnel to obtain additional information during system development and evaluate alternatives.
• Writes detailed descriptions of user needs, program functions, and steps required to develop or modify systems.
• Consults and coordinates with systems analysts (external or internal), programmers (external or internal) and vendors to develop automated business systems.
• Develops, coordinates, tests and implements plans to test business and functional processes during system development and quality assurance testing.
• Assist with new software/hardware implementation including initial training, follow-up support, and ongoing continuous improvement.
• Tracks and documents changes to functional and business specifications.
• Creates or assists others in writing of user documentation, instructions, and procedures.
• Monitors and documents post-implementation problems and revision requests.
• May supervise 2-5 Business Analysts.
• May perform other duties as required.

Requirements:

Education & Experience

Needs 10+ years of related experience and one of the 3 listed below:

• Bachelor's degree from a four-year College or University

OR

• Advanced Certification and 2 years of experience

OR

• Equivalent combination of education and experience

Skills

• Functional skills implementing and supporting a Tier 1 ERP system, Microsoft Dynamics AX 2009/2012 and/or D365 modules Finance & Operations (preferred).
• Modelling complex business processes using Visio or other Process Modelling tools.
• Experience in CPG / Manufacturing industry a plus.
• Supply Chain Functional Knowledge in the areas of Manufacturing, Distribution, Inventory Management, Procurement, Demand/Supply Planning, Logistics, EDI.
• Strong interpersonal, problem solving and conflict management skills.
• Analytical skills with the ability to translate business needs into technical solutions.
• Strong verbal and written communication skills.
• Demonstrate a positive customer service orientation with both internal and external clients.
• Detail oriented with a focus on quality and continuous improvement.
• Self-motivated and have a desire to continually learn as they go.

Certifications

• Dynamics 365 Certifications a plus.

Our Recruitment Process

• Apply: Submit your resume and answer a few key questions to get started.
• Chat Interview mins): Share your experiences in an online chat, highlighting how your values align with ours.
• Live Interview: Selected candidates will meet with the hiring manager to see how they fit into the team and wider business with Utz.

Continuously Pursuing Excellence

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients.  After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement.  We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives.  Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more.  Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.