medical records clerk

JOB SUMMARY

Responsible for processing medical records requests and releasing the appropriate records. Will compile, process and maintain medical records of clinic patients in a manner consistent with medical, administrative, ethical, legal and regulatory requirements. Process, maintain, compile and report patient information for health requirements and standards. Will actively contribute to an innovative team dedicated to maintaining compliance and identify areas of improvement.

MEDICAL RECORDS CLERK ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process medical records requests in a timely manner
• Protect the security of medical records to ensure that confidentiality is maintained
• Retrieve patient medical records through EHR system
• Review records for completeness, accuracy, and compliance with regulations
• Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations or standards
• Release information to persons or agencies according to regulations, including subpoenas
• Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
• Document the release of medical records
• Process and prepare business or government forms
• Resolve or clarify codes or diagnosis with conflicting, missing, or unclear information by consulting with providers, Clinic Managers or others
• Observe, receive, and otherwise obtain information from all relevant sources
• Develop plans to prioritize, organize and accomplish work
• Perform day-to-day administrative tasks such as maintaining information files, logs and processing paperwork
• Compile, categorize, calculate, audit or verify information or data
• Attend internal and external trainings and other events upon directive
• Perform other duties as assigned

Requirements

MEDICAL RECORDS CLERK EDUCATION, TRAINING AND EXPERIENCE

• High school diploma or equivalent
• 2 years-experience preferred

MEDICAL RECORDS CLERK PAY RATE: $21-$22/hr (dependent on experience)

MEDICAL RECORDS CLERK KNOWLEDGE, SKILLS AND ABILITIES

• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to multi-task and prioritize when needed
• Ability to independently seek out resources and work collaboratively.
• Ability to read, understand and follow oral and written instructions.
• Experience and work ethics that supports working within a high functioning, team-oriented environment.
• Demonstrates a willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Ability to use computer and learn new software programs.
• Excellent interpersonal skills reflecting clarity and diplomacy and the ability to communicate accurately and effectively with all levels of staff and management.
• Demonstrates ability to work in a regulatory climate that includes oversight of state and federal entities, payer contracts etc.
• Possesses ability to communicate effectively, both verbally and in writing.
• Possesses genuine respect for others and acceptance of their individual social and cultural traits.
• Proficient knowledge of Microsoft Outlook.
• Able to travel and attend professional meetings, conferences, trainings and clinic sites.
• Demonstrate flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.
• Performs other related duties as assigned.

MEDICAL RECORDS CLERK PHYSICAL DEMANDS

Position requires prolonged sitting at a computer, some bending, lifting, stooping and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopy machine, telephone, and other office equipment is also required. Employee must have normal range of hearing and eyesight.

NOTE: The essential job functions for this position include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential functions of this job without imposing significant risk of substantial harm to the health or safety of themselves or others

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA County Fair Chance Hiring.