PTS Recreation Leader III, Registration and Contract Classes

Salary

$ $22.95 Hourly

Location

Santa Clarita, CA

Job Type

Part-time/Temporary/Seasonal

Job Number

2025-10

Department

Recreation and Community Services

Division

Recreation and Community Services

Opening Date

10/21/2025

Closing Date

Continuous

• Description
• Benefits
• Questions

Description/Duties And Responsibilities
The City of Santa Clarita is seeking dedicated individuals to join our team with the City's Recreation and Community Services division as a part-time, seasonal (PTS) Recreation Leader III with the Registration Office at the Valencia Community Center or the Contract Classes program. Under the supervision of the Recreation Supervisor and Coordinator, these positions will be responsible for performing a wide variety of clerical and customer service duties to support the facility and program needs.

These positions will work up to 20 hours per week and must have the ability to work flexible hours, including evenings and weekends.

Duties and Responsibilities

• Answers multi-line phones and fields calls to the appropriate area
• Interacts with participants, class instructors, and visitors in person, via phone, and e-mail
• Registers members of the public for programs/classes using registration software; processes refunds, transfers, and reservations
• Proofreads class/registration information and materials for use on website, brochures, flyers, etc.
• Tracks, inventories, restocks, organizes, and maintains equipment and supplies
• Organizes, prioritizes, and follows up on assignments
• Maintains and files various forms, calendars, logs, and reports
• Attends meetings and training sessions as needed
• Tracks canceled classes and notifies participants promptly
• Follows and enforces City policies
• Organizes, plans, and works with other program areas, as requested
• Effectively addresses issues and concerns with members of the public as they arise
• Attends meetings and training sessions as needed
• Performs other activities and duties as directed by the Recreation Supervisor and Coordinator

Registration Only

• Operates cash register, handles cash and other tenders of payment, such as debit and credit cards; conducts closeout process
• Opens and closes the facility
• Assists with training staff on registration functions
• Greets Community Center patrons and answers inquiries regarding programs
• Tracks participant registration and transaction numbers each season

Contract Classes Only

• Assists in the planning, promotion, and delivery of a wide variety of contract classes for youth and adults-including art, fitness, sports, and more
• Uses the City's registration system to enter class details, monitor enrollment and waitlists, and issue payments and refunds
• Schedules and prepares for instructor proposal meetings and orientation packets
• Prepares and updates outdoor permits for contract instructors
• Assists in marketing efforts, generates creative ideas, researches trends, and develops content for social media and other platforms

Education and Experience

• High School Diploma or GED or equivalent
• Minimum of two years of paid experience in recreation, community services, customer service, clerical support, or other related experience
• Completion of college courses is highly desirable
• Possession of, or ability to obtain, Adult and Pediatric CPR/AED/First Aid within one month of hire
• Any combination of education and experience that provides equivalent knowledge, skills, and abilities will be considered

Knowledge and Abilities

• Strong leadership and customer service skills; ability to effectively respond to and address public questions
• Strong communication skills and the ability to communicate effectively, tactfully, and positively (both orally and in writing)
• Ability to handle conflict, issues, and concerns with professionalism
• Strong interpersonal skills and the ability to establish and maintain effective working relationships
• Ability to manage fiscal duties responsibly
• Ability to make sound decisions within established guidelines and be a creative problem solver
• Strong work ethic, proactive, and the ability to learn quickly
• Ability to organize and prioritize a variety of tasks in an effective and timely manner, for self and others
• Strong computer skills, including proficiency in Microsoft Outlook, Word, and Excel, and the ability to learn the City's registration software system
• Strong attention to detail and the ability to proofread materials for accuracy, clarity, and consistency
• Ability to follow and enforce City policies as they relate to the health, behavior, and safety of others
• Ability to drive a vehicle and travel to various City facilities as needed
• Creative and capable when it comes to preparing marketing content, using media tools, and navigating social media platforms to engage audiences
• Ability to work flexible hours, including nights and weekends
• Ability to lift, drag, and push files, paper, and equipment weighing up to 25 pounds or more is required occasionally

Additional Information

APPLICATION DEADLINE: This position will be open until filled. The first review of applications will happen on Tuesday, October 28, 2025.

An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments, may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical, which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code Â

• Â
• Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In compliance with California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS.

PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours.

The City of Santa Clarita is an Equal Opportunity Employer

Part-time, temporary, seasonal employees are not eligible for benefits and must participate in ICMA-RC (deferred compensation as a replacement for Social Security).

01

Do you possess a high school diploma or GED equivalent? (Proof will be required at time of hire.)

02

Do you have at least two years of experience in recreation, community services, customer service, clerical support, or other related experience?

03

Describe your experience and qualifications as they relate to the Recreation Leader III position.

04

The Registration and Contract Classes areas are each seeking to fill a position. Are you interested in working in either area?

05

Do you have the ability to work various hours, including nights, weekends, and holidays? If not, please list any specific hours or days you cannot work.

06

What interests you about these positions?

Required Question