Family Services Coordinator

3 hours ago

Lansing, Michigan, United States The Davies Project Full time

The Davies Project (TDP) is expanding service locations from their home base over the past 13 years in Lansing, MI, to new outreaches throughout the state beginning with Kalamazoo, MI. The position will reside in the Kalamazoo area (office space location TBD) with the main office remaining in Lansing, MI.

TDP is seeking a qualified Family Services Coordinator to oversee all family intake, communication, scheduling, and monitoring for the Kalamazoo area. TDP is a Lansing 501c3 nonprofit organization that provides transportation to medical appointments for children with long-term or serious health challenges, as well as expectant moms to prenatal appointments and parents to the NICU to visit their newborns.

Required:

  • Solid computer skills: Microsoft Word, Excel, Google Docs
  • Strong organizational skills to handle scheduling of transportation needs
  • Respect for, sensitivity to, and understanding of cultural and socioeconomic differences
  • Effective interpersonal and phone skills
  • Ability to understand and strictly observe the confidentiality of riders' personal, health, and medical care provider information and locations
  • Serve as back-up driver if needed
  • Ability to complete general office tasks
  • Valid driver's license, current auto insurance, and safe driving record
  • Successfully pass a criminal background and sex offender check

Preferred Candidate Has:

  • Proficiency in Mac platform
  • Skill set to learn Assisted Rides tracking system
  • Ability to work independently, troubleshoot, and conduct and complete assigned tasks in a timely manner
  • Available to work remotely and when needed in the office

General Responsibilities (examples do not include all tasks which may be required of the position and are subject to change at any time):

Coordinate all family business, scheduling, and activity

  • Oversee family intake, communication, and rider scheduling
  • Answer phone and log all calls
  • Manage and maintain ride/driver schedule and ride data in Assisted Rides
  • Keep volunteer drivers apprised of drive changes, etc.
  • Serve as substitute driver if needed

Employment Benefits: Paid time off and holiday pay

Questions regarding this position may be addressed to: .

Send cover letter and resume BY 5:00 p.m. Saturday, February 14, 2026, through Indeed or through email to: A copy of the full position description can be requested through this email address also.

For further information on The Davies Project, visit our web site at:

(Please note: The Davies Project is an equal opportunity/affirmative action employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws. The Davies Project follows Employment at Will practices. Employment may be terminated by either party with or without notice and with or without cause.)

Job Type: Part-time

Pay: $ $22.00 per hour

Expected hours: No less than 20 per week

Benefits:

  • Paid time off

Work Location: In person

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