Bilingual Staffing Coordinator

1 week ago

Brooklyn, New York, United States Anchor Health Home Care Full time

At Anchor Health Homecare, we are more than just a healthcare provider—we are innovators in the homecare industry, committed to delivering exceptional care to our patients. Our employees are encouraged to grow, take initiative, and bring new ideas to the table. If you are passionate about making a meaningful impact on people's lives, join our dynamic and supportive team as we redefine what's possible in home healthcare.

As a Staffing Coordinator (Homecare), you will be responsible for ensuring our patients receive timely and consistent care by coordinating with our home health aides. Your role will involve scheduling and verifying visits as well as providing customer support to patients, aides and our insurance partners. The ideal candidate will be highly organized, detail-oriented and comfortable working in a customer-facing role.

Staffing Coordinator Responsibilities:

  • Schedule and manage case coverage for home health aides, ensuring adequate staffing for all patient needs
  • Use HHA exchange software to monitor missed visits, verify Electronic Visit Verification (EVV), and address any issues
  • Maintain accurate records and notes for each patient in the system
  • Respond to customer service inquiries from patients, aides, and insurance companies, providing exceptional support
  • Assist patients in navigating their care needs and facilitate communication with insurance providers
  • Collaborate with team members to cover staffing gaps and ensure day-to-day operational goals are met
  • Take ownership of assigned cases and ensure patient well-being is the top priority

Staffing Coordinator Skills and Qualifications:

  • High school diploma or equivalent
  • 2+ years of experience as a Staffing Coordinator (Homecare)
  • Proficiency with HHA Exchange software and other basic computer applications.
  • Strong verbal and written communication skills
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Excellent problem-solving skills and the ability to make quick decisions
  • Must speak Spanish and English Fluently
  • Must be able to commute to Brooklyn, New York, 11206

Staffing Coordinator Benefits

  • Bonus opportunities of up to $15,000
  • Medical and Dental Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Access to Working Advantage Discount Program
  • Monthly team-building events, including outdoor activities
  • Fully stocked fridge and access to gym programs

Job Type: Full-time

Pay: $ $25.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development assistance

Experience:

  • Customer service: 3 years (Required)

Language:

  • Spanish (Preferred)

Ability to Commute:

  • Brooklyn, NY Required)

Ability to Relocate:

  • Brooklyn, NY 11206: Relocate before starting work (Required)

Work Location: In person

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