Inside Sales Specialist

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Inside Sales Specialist is responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers.

This is a hybrid position located in Richmond, VA.

Responsibilities include:

• Be responsible for managing designated customer accounts in the Southeast Region and channels.
• Follow established sales processes and guidelines to promote and sell Alfa Laval Products and services.
• Look for and manage leads from the market to convert them into real business opportunities, growing and securing the projects pipeline.
• Analyze and understand market insights and the customers' buying behavior and make sales plans according to the business division strategy and targets.
• Develop transactional, complex and value-service quotes for the GPHE Equipment Service Team reflecting the customer needs stressing the unique selling points.
• Actively follow up the quote in order to understand if the proposed value is understood and if it matches the customer's needs.
• Provide direct support to customers during the quotation process with advanced technical support.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
• Drive, implement and coordinate improvement projects that increase team efficiency.
• Travel up to 25%.

What you know:

• Engineering/ Business Major graduate having robust experience of handling quotations and customer communication.
• Prioritizing and managing multiple short-term tasks.
• Technical problem solving.
• Minimum of 3 years of experience; preferred within the following industries: Process equipment suppliers to the dairy, food, or pharmaceutical processing industries. Dairy, food, oil & gas, mining, datacenters, refrigeration, HVAC, or pharmaceutical processors (end-users).
• Strong customer service orientation and sense of urgency.
• You demonstrate Ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills are your strengths.
• You have an ability to express ideas clearly both in written and verbal formats.
• Strong attention to detail and follow-up skillset.
• Strong working knowledge of Microsoft Office and Email systems, specifically strong excel skills.
• Teamwork and team player.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What's in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $75,000.00 to $85,000.00

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace77 that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in USA or have an established presence in the area.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer