Transportation Manager

1 week ago

Glens Falls, New York, United States Hudson Headwaters Health Network Full time

Proposed Schedule: 40 hours per week. Monday-Friday 8am-4:30pm.

Summary

The Program of All-Inclusive Care for the Elderly (PACE) is a community-based program that provides coordinated medical and social services to eligible older adults who want to continue living on their own home despite chronic care needs. The Transportation Manager, under direct oversight of the Director of Operations, is an integral member of the PACE at Hudson Headwaters (PHH) team. The Transportation Manager is responsible for successfully supervising the operation of our non-emergency medical fleet, including the drivers and vehicles within the transportation fleet and, as such, will have an immediate impact on the healthcare availability for PHH clients. The Transportation Manager will collaborate with key stakeholders to meet internal requirements, policies, and procedures, and will provide vulnerable populations with the freedom and convenience of reliable, safe transportation. Success in this position will require exceptional communication skills, attention to detail, creative problem solving, and the ability operate a motor vehicle in a safe and efficient manner.

Essential Duties and Responsibilities:

  • Manage and oversee drivers including onboarding, development, and training.
  • Provide coverage for absences or driver shortages.
  • On-site incident response addressing transportation incidents, such as accidents, delays, participant complaints and implementing corrective actions.
  • Maintain departmental compliance with PACE policies, recordkeeping, and procedures.
  • Ensure departmental adherence to applicable laws and regulations (Federal, State, Local, and DOT).
  • Create preventative maintenance schedules to ensure vehicle life meets maximum expectancy and are available to meet scheduling requirements.
  • Monitor and maintain fleet of vehicles including tracking and overseeing maintenance and vehicle date (i.e., date of purchase, licensure, and registration).
  • Collaborate with other managers or staff members to formulate and implement policies, procedures, goals, or objectives.
  • Collaborate with PACE Interdisciplinary Team and Transportation Scheduler to find and maximize efficiencies related to routing and scheduling.
  • Communicate to key stakeholders all pertinent information captured after all site visits, conference calls, work groups, and team meetings.
  • Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.
  • Establish situational procedures for issues that will impact fleet performance including emergency maintenance, roadside assistance, driver shortage, etc.
  • Assist with preparing and managing the transportation budget.
  • Analyze data from trip logs, fuel consumption and utilization to identify areas for operational improvement.

Qualifications

The requirements listed below are representative of the knowledge, skill, and ability to perform the essential functions:

  • A college degree in related field preferred or relevant work experience.
  • At least 3 years of fleet and driver management experience.
  • Experience managing vehicle maintenance and repair.
  • Commercial Driver's License – Class B minimum with passenger endorsement
  • Working knowledge of GPS-enabled fleets.
  • Ability to multitask, excellent time management and communication skills.
  • Ability to solve problems and make sound decisions.
  • This is an on-site position and is not eligible for remote work.

The pay rate for this position is $69,500.00/annually.

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