General Manager, Hyde Park Village

Overview

Hyde Park Village isn't just a shopping destination it's one of Tampa's most beloved lifestyle districts, where timeless neighborhood charm meets modern luxury. With an unmatched mix of boutiques, both best in class local and national retailers, chef-driven dining, curated experiences, and a lively year-round event calendar, Hyde Park Village continues to set the standard for placemaking in Tampa Bay.

The General Manager (GM) is the driving force behind Hyde Park Village's continued success, responsible for ensuring that every tenant, guest, and partner experiences excellence. Equal parts strategist, operator, and community builder, the GM manages and drives excellence in all facets of the property from marketing and operations to financial performance and brand partnerships while leading a talented on-site team.

The ideal candidate thrives on creating unforgettable consumer experiences, drawing inspiration from international industries like hospitality, entertainment, and cultural destinations. They understand that our greatest competition is people's time and they're passionate about making Hyde Park Village the place where people want to spend it.

As a leader at WS Development, the GM will report to the COO and collaborate across the organization to elevate the Village's reputation as Tampa's premier lifestyle destination.

Key Position Accountabilities

• Lead with vision. Drive excellence across day-to-day operations of Hyde Park Village, ensuring an elevated, seamless experience for guests, tenants, and community partners.
• Financial stewardship. Own the property's business plan and budget, balancing fiduciary discipline with entrepreneurial decision-making.
• Inspire and manage. Lead a cross-functional on-site team including marketing, operations, maintenance, and property coordination cultivating a culture of collaboration, accountability, and innovation.
• Tenant + community partnerships. Actively engage with tenants, customers, local organizations, and civic partners to strengthen Hyde Park Village's role as a hub of culture and commerce.
• Leasing support. Partner with the Leasing team to attract, retain, and grow best-in-class tenants that reflect and enhance the Hyde Park brand.
• Property experience. Collaborate with Construction and Development on enhancements ranging from public spaces and art to parking and amenities, ensuring Hyde Park Village remains Tampa's favorite gathering place.
• Programming + activations. Oversee marquee property events from holiday celebrations and seasonal markets to new tenant grand openings that drive traffic, loyalty, and community pride. Constantly improving, refining, and setting the standard for best offered in the Tampa area.
• Brand partnerships. Develop and grow strategic collaborations that deliver new revenue streams and one-of-a-kind guest experiences.
• Cross-functional leadership. Navigate a dynamic ecosystem of stakeholders, including senior leadership, tenants, marketing, operations, internal cross-functional partners in a range of disciplines, and external partners.

Requirements

Qualifications & Competencies

• Proven ability to design and deliver experience-centric environments that delight consumers.
• Entrepreneurial mindset with the curiosity, urgency, and resilience to thrive in a fast-paced, evolving environment.
• Strong financial acumen and comfort managing complex budgets.
• Exceptional interpersonal skills with a passion for building relationships across tenants, community partners, and internal teams.
• Salesmanship, creativity, and storytelling ability to inspire stakeholders and sell the Hyde Park Village vision.
• Hands-on leadership style, comfortable giving strategic direction while rolling up sleeves on tactical execution.
• Strong organizational and communication skills with the ability to juggle multiplepriorities and focus on high-impact initiatives.
• Commitment to innovation, continuous improvement, and integrity.

Education & Experience

• Bachelor's degree required; MBA or advanced degree preferred.
• 10–15 years of progressive experience in retail property management, hospitality, entertainment, consumer brands, or related industries.
• Demonstrated success leading cross-functional teams and inspiring high-performing talent.
• Experience thriving in entrepreneurial, guest-centric environments.

About WS Development

Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class experiences, designed with our customers, tenants and partners in mind. Established in 1990, WS is one of few vertically-integrated real estate companies that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country.

WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.

We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.