FTSA-FT Sales Advocate

8 hours ago


Omaha, Nebraska, United States WCRI Full time

Job Description: FTSA-FT Sales Advocate

Location: Omaha, NE, 68127

Skills: Knowledgeable, Customer-focused, Multi-tasking, Great customer service skills, Time management, Patience, Problem-solving abilities

Job Summary:

We are seeking a knowledgeable and customer-focused Cellular Services Specialist to join our team. In this role, you will be responsible for providing assistance and support to customers with their cellular service needs. This includes helping customers choose the right plan, troubleshooting technical issues, and resolving billing inquiries.

Responsibilities:

Assist customers with their cellular service needs

Help customers choose the right plan

Troubleshoot technical issues

Resolve billing inquiries

Provide excellent customer service

Meet sales targets and goals

Maintain knowledge of current cellular service plans and products

Keep accurate records of customer interactions and transactions

Requirements:

High school diploma or equivalent

1-2 years of experience in cellular services or related field

Excellent customer service skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Ability to work flexible hours, including evenings and weekends

Basic computer skills


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