Training Specialist

5 hours ago

Chattanooga, Tennessee, United States One to One Health Full time

One to One Health is a corporate health management company serving patients. We partner with employers to reduce bottom-line health care costs by enhancing traditional health care benefits for employees. We offer value to our clients through the delivery of high quality, low-cost health care management, and wellness programming. Visit our website to learn more about One to One Health, our team members, and the key services we provide.

The Training Specialist is responsible for designing, delivering, and continuously improving training programs for our clinical teams. This role leads training for new and existing staff, develops and facilitates onboarding training, and partners with implementation and operational teams to provide role-based training during new site launches, process changes, and system enhancements. The Training Specialist creates engaging learning materials—including job aids, user guides, eLearning modules, and live sessions—assesses learner proficiency, and provides follow-up support to reinforce best practices.

Job requirements:

  • Manage a seamless training experience for all new hires and existing staff.
  • Along with TextCare Training Specialist, collaborate and support a cohesive onboarding and training experience leaning on One to One Health's culture, mission, and values.
  • Supports managers with training content and expected criteria completion ensuring new hires are set up for success.
  • Trains all staff on relevant systems.
  • Travels and trains staff during implementation process when new clients are brought onboard.
  • Build, maintain, and shares training schedules, coordinating sessions with subject matter experts.
  • Refine training workflows over time, including structure, content, delivery channels, and tracking methods.

  • Collaborate with hiring manager on employee success and opportunities at each milestone.

  • Partners with operations leadership and implementation to identify gaps in the onboarding / training experience.

  • Generates innovative ideas and approaches to clinical training program.

  • Manages training campaigns for clinical staff.

  • Collaborates with TextCare Training Specialist and People department on training gaps and opportunities org wide.
  • Participates in New Hire meet and greets weekly.

Skills/Knowledge:

  • Exceptional organizational skills and attention to detail

  • Clear, confident communication skills

  • Excellent conflict resolution skills

  • Able to work cohesively as a team.

  • Comfort leading training sessions and engaging an individual or group

  • A proactive, problem-solving mindset

  • Experience in a fast-paced, multi-stakeholder environment

  • Ability to adapt to change easily and multi task.

  • Able to challenges conventional thinking to drive improvement
  • Able to work outside of traditional business hours on occasion.
  • Ability to travel
  • Strong sense of professionalism.
  • Proficiency in relevant software and technology systems.
  • Ability to read, write, and communicate the English language.
  • Ability to effectively communicate both orally and in writing
  • Ability to follow written or verbal step-by-step instructions
  • Ability to concentrate, think, and learn
  • Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push and pull

Qualifications/ Experience:

  • Bachelors in I-O, Human Resource Management, Business Administration, HealthCare Administration, or a related field preferred.
  • Previous experience managing training and development program required.
  • Previous experience in healthcare required.

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