Operations Manager

2 weeks ago

Akron, Ohio, United States Alpha Space Control Full time

Operations Manager – Pavement Marking Operations

Job Summary

The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region.

Key Responsibilities

Customer Relationship Management

  • Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
  • Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.

Business Development

  • Identify and pursue new business opportunities within the region to expand the customer base.
  • Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.

Team Leadership

  • Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
  • Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
  • Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.

Project Management & Estimating

  • Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
  • Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.

Safety & Compliance

  • Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
  • Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.

Required Qualifications

  • 5+ years of experience in construction or the pavement marking industry
  • At least 3 years of experience in estimating, project management, or a leadership role
  • Proven ability to build and maintain strong customer relationships based on trust and service quality
  • Strong estimating and cost-control skills in construction or pavement marking projects
  • Demonstrated experience leading and motivating high-performing teams
  • Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
  • Excellent communication, problem-solving, and negotiation skills

Preferred Qualifications

  • Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience)
  • Prior experience in pavement marking or road construction
  • Familiarity with estimating software and project scheduling tools

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Application Question(s):

  • Do you consider yourself to have strong skills in estimating and cost-control in construction or pavement marking projects?
  • Do you have knowledge of OSHA regulations, DOT requirements, and construction safety best practices?

Education:

  • Bachelor's (Preferred)

Experience:

  • Construction and/or pavement marking industry: 5 years (Required)
  • Estimating, project management, or leadership: 3 years (Required)
  • building and maintaining strong customer relationships: 1 year (Preferred)

Work Location: In person

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