Logistics Manager

2 days ago

Los Angeles, California, United States Miaou Full time

Location:
Los Angeles, CA

Salary:
$80,000

Reports to:
 Operations Manager

Type:
 Full-time

About the Role

We're seeking an experienced 
Logistics Manager
 to own day-to-day logistics and order operations across wholesale and DTC channels. This role will manage inbound and outbound freight, inventory accuracy, warehouse coordination, and international compliance while partnering cross-functionally with Sales, Production, Finance, and Customer Experience. The ideal candidate is highly systems-driven, detail-oriented, and comfortable operating in a fast-paced fashion environment.

Key Responsibilities
Logistics & Freight

  • Manage inbound freight (air, ocean, small parcel) from domestic and international vendors
  • Review and approve freight bookings with forwarders; create shipments and ASN documentation in ERP
  • Oversee outbound shipments to wholesale partners and DTC customers
  • Track inbound deliveries and resolve delays, discrepancies, and chargebacks
  • Review, reconcile, and dispute freight, parcel, and warehousing invoices
  • Optimize shipping modes and negotiate carrier contracts to control costs

Warehousing & Inventory

  • Partner with domestic and international 3PLs to ensure accurate receiving, storage, and fulfillment
  • Forecast inbound shipments and order volume to support warehouse planning
  • Manage inventory movements across wholesale, DTC, and damages locations
  • Oversee cycle counts, inventory adjustments, and annual physical inventory
  • Support SKU setup and item maintenance in ERP and WMS systems
  • Manage wholesale and DTC returns processing

Wholesale & DTC Order Operations

  • Oversee wholesale and DTC order management, including order entry, allocations, releases, and shipping
  • Support EDI customers, routing compliance, UPC uploads, and RA creation
  • Partner with Sales on ATS requests, delivery projections, and order releases
  • Manage oversells, ship-mode changes, and address corrections
  • Generate credit memos (RTVs, damages, pricing adjustments, post-ship discounts)

International & Compliance

  • Support international shipping and documentation, including EU/UK/CAN accounts
  • Manage VAT and fiscal representation requirements, including monthly reporting
  • Coordinate international pricing and compliance with external partners

Reporting & Cross-Functional Support

  • Build and maintain weekly and monthly logistics and wholesale reporting
  • Track KPIs related to shipping performance, inventory accuracy, and delivery timelines
  • Partner with Finance on invoicing, credit approvals, and payment releases
  • Support Production with SKU creation, WIP updates, delivery projections, and factory communication as needed
  • Document processes and implement operational improvements as the business scales

Qualifications

  • 5+ years of logistics, operations, or supply chain experience (fashion, retail, or DTC preferred)
  • Strong experience managing wholesale and DTC logistics simultaneously
  • Hands-on experience with ERP and WMS systems (RLM, SAP AFS, BlueCherry, or similar)
  • Experience working with 3PLs, freight forwarders, and international vendors
  • Knowledge of EDI, routing guides, and retailer compliance
  • Familiarity with international shipping and VAT compliance a plus
  • Highly organized, systems-oriented, and comfortable owning complex workflows
  • Strong communication skills and ability to work cross-functionally
  • Bilingual in Spanish and English a huge plus

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