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Team Member

2 weeks ago


Boston, Massachusetts, United States Saxbys Full time

Boston University - Cafe Team Member (Part Time)

Starting pay is $15.50/hr

This application is for our Boston University cafe location in Boston, Massachusetts only. If you are interested in applying to a different cafe location, please select from the list of choices displayed on our job board.

Saxbys is a coffee company headquartered in Philadelphia with its very own cafe on Boston University's campus

Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys' cafe team members are more than just baristas. You'll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university's campus 

We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community.

Our mission is to "Make Life Better" and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that's making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today 

Duties and Responsibilities:

 Guest Engagement and Hospitality

Engage with cafe guests to create a culture of hospitalityUnderstand the entire food and beverage menu to provide suggestions to guests and answer any questions they may haveEffectively manage and solve guest recovery situations when they occur

Operational Efficiency

Ensure cleanliness and organization throughout the entire cafeEfficiently complete all tasks and prep as assigned by Team Lead and/or Student Cafe Executive Officer (SCEO)

 Self-Leadership

Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphereCollaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core ValuesPunctuality--arrive in your Saxbys uniform on time and prepared to work 

 Qualifications:

Exceptional communication skillsPrevious hospitality experience preferred, but not requiredPrevious food and beverage experience preferred, but not requiredAbility to remember and recall details of a complex menu and operations

Physical Requirements:

Able to stand, walk, and smile for extended periodsAble to stoop and kneelPush, pull, lift or carry up to 35 lbsAscend or descend ladders, stairs, ramps

 All team members will support, exhibit, and promote Saxbys Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are:

We Live with Pride, Passion & PurposeWe are a Community Serving our CommunityWe embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined)Profit creates Opportunity Care Personally and Communicate OpenlyServe Yourself by Serving Others