Lead Brand Ambassador

Job Title:

Lead Brand Ambassador

Location:

Orlando, FL

Reports To:

Activation Manager

Employment Type:

As Needed / Per Event / Independent Contractor

About Mind Body Social

Mind Body Social creates community through fun experiences that inspire wellness and joy.

We partner with brands like Publix, Baptist Health, IKEA, and other major organizations to produce award-winning programs and activations that engage everyday people where they live, work, and play.

Role Overview

The
Lead Brand Ambassador

serves as the on-site leader for Mind Body Social's wellness events and brand activations, ensuring each experience runs smoothly and leaves a positive impression on guests and clients alike.

This hands-on role involves managing ambassador teams, assisting with event logistics, engaging with the public, and representing both our company and our partners with professionalism, enthusiasm, and warmth. The ideal candidate is friendly, dependable, people-oriented, and takes pride in looking clean and sharp to reflect the quality of the brands we represent.

Key Responsibilities

Event Leadership & Execution

: Lead on-site event operations from setup to breakdown, ensuring every activation runs efficiently and on schedule.

Team Coordination

: Supervise, train, and motivate brand ambassadors to deliver exceptional customer service and a welcoming experience for all attendees.

Public & Client Engagement

: Serve as a positive, approachable, and knowledgeable representative of both Mind Body Social and our partners. Engage with participants, answer questions, and ensure guests feel valued and cared for.

Operational Support

: Assist with event setup, logistics, inventory management, and on-site troubleshooting as needed.

Brand Representation

: Maintain a polished, professional appearance and demeanor that reflects well on our organization and clients.

Quality Assurance

: Uphold brand standards, safety procedures, and experiential guidelines throughout every activation.

Reporting & Communication

: Collect event metrics, team feedback, and photos; submit detailed post-event recaps and communicate promptly with MBS managers.

Qualifications

• 2–4 years of experience in experiential marketing, brand ambassadorship, or event production
• Proven leadership experience managing or mentoring ambassador teams
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities
• Punctual, detail-oriented, and adaptable in fast-paced settings
• Availability to work early mornings, evenings, and weekends as needed

Ideal Candidate Attributes

• Outgoing, friendly, and passionate about connecting with people
• Professional and well-presented, with a clean, polished appearance
• Dependable and proactive, with a positive, solutions-focused attitude
• Natural leader who builds trust and motivates teams through example
• Thrives in dynamic, hands-on environments and takes pride in great work
• Comfortable with physical tasks (heavy lifting, loading, setting up materials, long shifts)

Job Details

• As-needed, per-event position (potential for ongoing or expanded roles)
• Competitive hourly rate based on experience
• Opportunities for growth within event management and experiential leadership

Why Join Us

At
Mind Body Social

we're a community. You'll join a passionate team that believes wellness should be fun, inclusive, and inspiring. Every event and activation we produce is a chance to create connection, spark joy, and make people feel good

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.